Question about LG WM2688H Front Load Washer

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New LG WM2688H*M Steam Washer

We just hooked up our new washer and leveled it on the pedestals and when it goes into spin cycle it starts vibrating and taking off like a jet plane really loud. We made sure it was still level and it keeps doing it! Any ideas?

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Re: New LG WM2688H*M Steam Washer

Your load is unbalanced, at least that is what is sounds like. Have you taken out all the shipping bolts?

These washers and dryers hold very little clothing, 3-4 pair of jeans or less if the person is really large and maybe three regular sized thick bath towels since they weight so much when wet. You must make sure you are not overloading your machines when in use.

Good luck and if you keep having problems I would take a look at the manual and call customer service to report this issue to them. Make sure you get a repair number for your records.

Posted on Jan 14, 2008

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When my washer did that, I found that the shocks that hold the tub were bad...

Check out this tip I wrote about the noise and vibration that front load washers can make..

Washer Problems Washer noise when spinning


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1 Answer

My LG WM2233HW vibrates and crawls forward during the spin cycle, it is not on a pedestal, does anyone nkow if the pedestal will stop this?

Not sure what pedestal you refer to ,but vibration and movement is often caused by machine not being level / not stable initially . With machine off ,hold the top firmly and see if you can rock it in any direction , if you can , put some packing under the base to stop this , then operate machine , it should be better.

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1 Answer

Wm 2487H. My machine is off balance and shake the house terribly bad. It also has a metalic scraping sound sometimes when the drum spins. I just purchased my LG washer and dryer a couple of months ago. I...

Starting in November 2008--LG introduced "square door" model washers.
These washers will (unlike round door models) perform very well on wood floors.
If the WM2487 washer is on a wood floor--even a tiled wood floor--it will be near impossible to get smooth spin performance.
Some homeowners have had success by adding two layers of 3/4 inch wood under the washer AND dryer.
The following steps were taken:
1) Remove washer & dryer
2) Cut & remove any floor covering (bare wood)
3) Locate floor joists with a stud-finder & mark locations at the edge of the flooring--allows finding the joist locations after 3/4 sheet is laid to floor.
4) Add wood glue to floor
5) Place 3/4 inch wood sheet to floor & drive screws thru wood into joists (as many scews as deemed necessary to fully & completely compress wood sheet to existing floor
6) Add wood glue to 1st wood sheet
7) Place 2nd 3/4 inch wood sheet on top of 1st wood layer and drive screws into floor joists.
8) Add molding if desired
9) Re-install washer & dryer and level.
10) Add one heavy towel into washer tub & close door ( this will mimick an off-center load)
11) Press power "on" button
12) Press "Spin Speed" button & select high speed spin option
13) Press "Start" button
14) When * 9 minutes remaining * is displayed--use the flat wrenchette that comes with every LG washer to "tweak" the adjustment of the front leveling legs. This will allow for "fine tuning" adjustment of the front leveling leg(s) to eliminate vibration / noise during the spin cycle. The rear leveling legs DO NOT need further adjustment.
NOTE: Those with pedestals--check the front leveling legs on the washer and on the pedestals (front only) during spin.

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My wife and I originally had the same problem, and it didn't help that the washroom was a slick tile floor. First add as much weight as possible to your pedestal. We have ours full of detergents, bleach, fabric softener, etc., and have several of each so that the pedestal is completely full. When mounted on the pedestal, the washer is quite top-heavy, and the added weight in the bottom helped immensely. Second, make sure your washer is level, both the feet resting on the pedestal and the feet of the pedestal itself, and tighten the secondary rings so the feet don't vibrate out of place. Last, I purchased some thin rubber padding (approximately the thickness of leather) from Home Depot in the carpet aisle. Cut some small squares and place one under each foot of the pedestal. This gives the feet some additional "grabbing power" on slick floors.

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1 Answer

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Sgt. 48

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1 Answer

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and rate me please if helped.............

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just because the level shows it is doesn't mean it really is. check the pedestal first. make sure it is level and all legs are tight and there is no wiggle. next do the same for the machine once it is put back on the base.

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