Question about Zyxel Prestige 660HW Wireless Router (PRESTIGE660HW)

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Stoped working The internet just stoped working ive 2 labtops set up to it and i tryed to set up a new desktop and a red light came on and wont go off the internet will not work on any of the computers now there is 9 lights on my router the one on the oppisate side of the power light is the internet light is there and was never on but now its red and i cant access the internet with that router

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Check to see if you can see other computers within the network. If you can then its not the router that is the problem but could be your isp.

First thing is to do a hard reset. Use a small toothpick to press the button on the back of the router. Be equipped with your username and log on of your ISP provider then go thorugh the wizard of setting your router up again. IF this doesnt solve your problem then follow the steps below.

1. go to run cmd then ping 127.1.1.1 this will test if ur tcp/ip is working. If it is then go to step 2.

2. ipconfig /all this will help you find your ip address that has been assigned your computer.

3. ping the router probably 192.168.1.1 or 192.168.0.1 this will show that u can reach your router.

If all above tests work then its more than likely your ISP so give them a call.

Posted on Jan 14, 2008

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Posted on Jan 02, 2017

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