Question about Acer Aspire T690 (AST690UP820A) PC Desktop

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Dvd hardrive when I try to use my dvd maker a pop up comes up stating that there is no supported drive detected. I also cannot install games and the dvd drive icon does not show up under "my computer"

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Re: dvd hardrive

Its possible that the Dvd drive is not connected to your motherboard, but it is connected to the power supply inside your computer, this would give the illusion that its working, as it would open and close and 'make noises' but it would not be connected to the computer system so its useless.

You will have to get someone to take a look inside your computer and check all the wires are connected.

Only possible problem I can think of.

Posted on Jan 13, 2008

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Computer won't recognize external usb hard drive

try it on another computer if that dosent work you should
reformat your computer but first backup all your data by putting your another internal hardrive on your computer and move all your files you need to the empty hardrive and after that take the hardrive with all your stuff in it off the computer and then reformat the hardrive which the external hardrive does not work on and install a new operating system then put the other hardrive with all your stuff back on your computer and transfer your stuff into the hardrive with a operating system then try the external hardrive

you can burn all your stuff into a CD or a DVD
you can put all your stuff into FlashDrives and then after you reformat the hardrive with an operating system put your stuff back into the computer and after that the external hardrive should work

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Error message can't start window system32 is damage or corrupt

Do you have your original Windows install CDs or DVD?. If so, you can try booting from the install media. It should begin as though it will install Windows, but should detect you already have a version of Windows installed, and give you the option to "repair" that version. BE CAREFUL NOT TO USE A RECOVERY CD OR DVD that came with your PC, as these typically return your hard drive to factory state and wipe out its contents. Only use a Windows install CD or DVD, that way the data on your hard drive will stay intact

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1 Answer

Cd & dvd maker does not work

First check that all the leads connected to the drive are snug. If it can still read CD/DVD then its just that the optical lenses have weakened, so first try cleaning it, it still persists, change the drive and out in anew one...........sodeep

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NTI CD&DVD maker no longer works

Dont worry about this..
1st :just open ur CPU and change IDE cable...
2nd:use CD cleaner with IPA...
3rd :Check Ur CDs and DVDs...
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Mode not supported

check out the system req. of the said game. probably your laptop didnt meet the recomended system req. of the game. this happens when not enough memory from your system or your video card.

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2 Answers

The dvd-rom cannot be found. cd or dvd emulation software has been detected.

hi there,

try to detect in the CMOS set up. restart your computer in booting process press F2 or Delete tab
and check if your dvd is detected if not you should check the cable/ power connection of your dvd. and then try again.

if detected if your using vista update dvd drivers for vista and then if it is xp you have a like this if you downgrade your pc from vista to old XP. you have this problem. update to microsoft the SP2 and SP3 updates.

Nov 29, 2008 | PC Desktops

1 Answer

I would like diagram on hooking hard drive to hard drive.

If you are trying to put another hardrive into your existing pc I could explain but you if would like something more visual then there is a tutorial here

its simple really since the computer auto detects the new hardrive. the hardest part are the jumpers on the back of the hardrive. You see one hardrive has to be set to Master and the other has to be set to slave. the hardrives can connect to the IDE cable (the big flat cable inside your pc) in any order but they cannot be both set to master. The jumpers are easy to switch and the hardrive itself will have a diagram right next to the jumpers to show you how to move the jumpers to make the selection.

its a great idea to have two drives in your pc in case something happens to the first, but i always recommend a hard backup (cd/dvd).

Nov 13, 2008 | PC Desktops

2 Answers


okay try this
Go to your My computer icon--right click on it
properties-->hardware-->device manager
Find ur cd/dvd drive on it
Uninstall it by right clicking it (dont get scared ur system will detect it itself in next reboot and u dont need any drivers for it)
hope it will works if there is no physical damage
Please Rate ...

Sep 26, 2008 | PC Desktops

1 Answer


you need to go to support and download the driver for yout network card and install it. the mouse should work if it is a basic mouse that came with the computer, or if you have a wireless mouse you will need to get the drivers and install them from the makers website.

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DVD hardrive problem

Do you check the setting of your hard drive? It seems that you have already another hard drive (HD) install which is working already were your operating system install. Try to put the 2nd HD setting in slave position. Follow instruction that is written at the back of HD. Your computer should read the 2nd HD as slave and will see it as drive: F or G and so on.

Jan 11, 2008 | Acer Aspire T690 (AST690UP820A) PC...

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