Question about LG DU-50PX10 50 in. Plasma HDTV
Hi, hope you can help. tv made a popping sound and picture went off (black sceen) but sound is ok, tv only 2 years old with medium usage, is there a comman fault with this tv- LG 50" plasma with side speakers
I had the same exact problem as posted above. My 50" LG plasma was out of warranty for 1 year! I called the LG executive call center, and they were very helpful. They offered to pay for the parts and labor. They recommended a few local repair shops, and they set everything up for me. The tech came out within 4 days with one part. The tech had to come out one more time the following week, since more parts were needed for the repair. The Y sustain board, along with 2 adjacent parts that are required to be replaced as a set, and the power supply had to be replaced (parts alone cost just over $900). TV is like new again; I'm very happy with how LG handled it, and made what could have been a bad experience a good one.
Posted on Apr 30, 2009
Call 877-543-8325 this is an LG Executive call center and they will fix this for free. I have a 50" plasma I bought january 2006 which is out of warranty by 5 months. They faxed me and the LG repair shop a 30 day warranty for my tv to cover the repair. Just tell them you heard a pop and in my case the picture is distorted. All they need is the model number and serial number and they should take care of it. No arguing needed.
Posted on Jun 03, 2008
Open the back cover and check the fuse on YSUS Board. If the fuse was gone, replace the YSUS board or ZSUS board.
Posted on Jan 14, 2008
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Posted on Jan 02, 2017
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