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Orbi cam doesn't work with Vista in several of the Acer models, this is a common problem. I did however find a possible solution. Follow the link below, read it and the directions, then follow the link on the page for the drivers. I realize that it reads that it's for an Acer 9300, however downloading and trying the drivers will not hurt your system, it simply will not work, which is exactly where you are right now. You can always revert back to the old drivers. Let me know how this works out so I can advise others.
If you're runing Vista, there is an issue with Orbi cam. It won't work on Acer 5000 series machines. Here's a link that may help. Read what it says and follow the directions. I know it says the drivers are for an Acer 9300, but it won't hurt your machine to try them, they just simply won't work. http://www.theacerguy.com/2007/05/29/acer-orbicam-fix/
If you're running XP you will need to reinstall the drivers. since you don't have the disc, try driverguide.com.
Hmm well here are the directions to follow if you are using XP (as you mentioned at the end of your problem) it may also work when used with vista.
Press ‘Alt + F10' to start eRecovery Management.
Enter default password of 6 zero's. Example: 000000 (Note: if this default password does not work, then a different password has taken its place. Acer is not responsible for any forgotten or misplaced passwords.)
Select ‘Recovery Actions' and click ‘Next'
Select ‘Reinstall Applications/drivers' and click ‘Next'
On the left hand side of the newly opened window select the following: Windows XP ? Driver ?Camera
On the right side of the same window, click ‘Install Camera Driver Now'
The unit will reboot after the installation is complete.
Start - Programs - look for Acer Empowering technology Acer E-recovery - choose Restore - choose Apps and Drivers at the bottom of Restore tab (it will say extracting) - once extracted - click Install - click Vista on the left - click Drivers - click Camera or CCD - on the right side of the screen, click a phrase that has something like "Install now", follow on screen instructions.
** Note ** When the My Pictures or Pictures folder gets full, camera will not work - Cut and Paste all pictures in that folder to another folder and restart Orbicam program.
** Note ** When the My Pictures or Pictures folder gets full, camera will not work - Cut and Paste all pictures in that
folder to another folder and restart Orbicam program.
If that does not work then do this:
Start - Programs - look for Acer Empowering Technology then Acer E-Recovery - The look at the bottom and you will
"Backup", "Burn disk" and Restore" choose Restore - choose Apps and Drivers at the bottom of Restore tab (it will say
extracting) - once extracted - click Install or Guides and Manuals if needing Orbicam instructions - click Vista or (XP) on the left - click Drivers - click Camera or CCD - on the
right side of the screen, then look for Bison driver or (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) you have then click a phrase that has something like "Install now", follow on screen instructions. Then repeat steps above and instead of driver choose Bison (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) Utility