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I guess that you have already made sure the battery is charged enough to power the Sat Nav.... In the back of the Tom Tom where the cradle attaches, there is a tiny hole at the top where you can insert a small object such as a sewing needle in order to press the reset button; However, you may find that like mine the hole doesn't line-up with the button and therefore you can't reset the unit unless you remove the casing. if this is the case it's best to search You Tube and watch the short video as to what exactly to do! (it's really not hard)
I have had the same problem. unfortunately I have been told that it is the cradle connections to the main unit. they are at fault due to wear and tear and causes the shutdown. Try wiggling the cradle when connected, if there is some slack play then you may also have the same problem.... by the way, Tom Tom are not interested unless within warranty and they dont sell replacement cradles!