Whenever I turn on my camera a white screen comes up and says "Lens Error". I have no idea why it started doing this, I had just taken a picture when it started doing this, I hadn't dropped it or anything, any help would greatlly appreciated!
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.
Re: Lens error screen
Try several powercycles
if it's still not helping, this camera really needs professional repair and I believe your camera is still under warranty as this model has been released late part of 2007
as you said, there's no impact damage - it will be covered under warranty
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
In My case, the lens was coming out part way a start up and pulling back in without camera coming on. Some times the screen would stay a dark blue and could not be shut off. Ensure batteries are new or remove and replace existing. Lens will come out part way and retract when the battery door is opoened and closed. Press "on" button and as the lens comes out touch and hold the lens, with a finger placing pressure on the side of the lens. The lens will stay out. With camera upside down blow into the sliding mechanisms of the lens. Grip the furthest most extened lens with two fingers and pull the lens all the way out with steading pressure. The pressure should be equivalent to lifting one to two pounds of bread with two fingers. Perform this with the camera upside down so that any dirt particles can fall out. A slight rocking (side to side motion) of the lens may help. Once fully extended, open and close the battery door. The lens should retract. Turn on the camera. A couple of ideas relatd to this problem 1) If the concentric circles of the lens are not even, this could indicate a large grain of sand. After lens is extended or partialy extended push the lens on the side where the largest gap is while the camera is upside down. This may provide a larger gap for the grain to fall out. 2) Dirty camera case. I turned my camera case upside down over a piece of white paper and was amazed at the particles of sand that fell out. I turned the case inside out and completely brushed and vacuumed the case.
well don't play with ur lens on ur own give it to the ppl they will repair ur lens and give them a phtocopy of ur warranty card.
But yes if the problem persists thats is the test they do after repair they might cahe ur camera .....But there are slime chances for an exchange