Hi, hope you can help. tv made a popping sound and picture went off (black sceen) but sound is ok, tv only 2 years old with medium usage, is there a comman fault with this tv- LG 50" plasma with side speakers
Call 877-543-8325 this is an LG Executive call center and they will fix this for free. I have a 50" plasma I bought january 2006 which is out of warranty by 5 months. They faxed me and the LG repair shop a 30 day warranty for my tv to cover the repair. Just tell them you heard a pop and in my case the picture is distorted. All they need is the model number and serial number and they should take care of it. No arguing needed.
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I suggest you guys take your TV's into a repair shop like Sears or Best Buy... The main reason most plasmas go dark is because of decay, but I don't think this is the case. Because what you describe is similar to what happens in LCD's when their back light goes out. Although you can open up and repair the back light your self in a LCD, I would not advise you to do so for a Plasma, because of the hazardous chemicals used in the plasma display plus the fact that plasmas don't use back lighting. And 2 years is way to soon for decay to be a factor. So more than likely a circuit shorted out and the TV has to be opened up to be repaired.
Hi , I recently had the same problem which I was determined to fix . So I did a few weeks of research to find that it was the Y SUS board which burns out. I'm sure you realized that the TV gets hot. Personally I think this is why. circuit boards don't like heat and I've learned that the cooling fans are a joke. I replaced the board and got my picture back. I proved the fan theory because after the screen started to act up. I placed a cooling fan near the vent holes on top and the problem cleared right up,It also helps if you lower the brightness which helps out on the heat situation.I will soon be adding a fan with a temp. sensor. This shoud help if your screen has lines when you initially turn the cool TV on.then I have Some other costless solutions. Hope this helped these are great TV's and like our cars we maintain them not throw them away..................................Mr Wiseman
HI, If you don't want to box it up and take it right back to the store you can contact LG service. This particular model has a 2 year, parts and labor, limited warranty. This might save you some money. Here is the website for LG service: http://us.lgservice.com/index_b2c.jsp When you call, you should have your serial number and model number ready. Hope this was helpful Have a great day!
call 877-543-8325 this is an LG Executive call center and they will fix this for free. I have a 50" plasma I bought january 2006 which is out of warranty by 5 months. They faxed me and the LG repair shop a 30 day warranty for my tv to cover the repair. Just tell them you heard a pop and in my case the picture is distorted. All they need is the model number and serial number and they should take care of it. No arguing needed.
Our LG 50" plasma tv screen went black after a popping noise but still had sound, after great diliberations decided to take the back off and have a peek!
We unplugged the tv and tested the fuses (there were three we could see) one had blown, the one on the left as you look at the back of the tv it also has one above it. We wrote the code/seriel number down and took the fuse to the electrical wholesalers Maplin and bought a pack of 10 fuses for £1.29 replaced the fuse in the tv and everything now fine!!!!!!
Hope this might be of use to anyone whose lost the picture after a loud popping/snacking noise but still has sound.