Question about T-Mobile Dash Smartphone

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T-mobile dash problem

When i plug my usb cable into the phone and the pc, my activesync does not pick up a connection between the pc and the phone, why is that? the cables are all secured and the connection is fine so why doesnt it recognize it?

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ActiveSync 4.x utilizes a network type of connection with Windows Mobile
powered devices, since this allows faster data transfer than a serial USB
connection. When the PC is connected to the Internet or a local network,
in some cases, the PC may disconnect the ActiveSync connection with
your phone in favor of the Internet or network connection. If this happens,
select Start > Settings > Connections > USB to PC and clear the Enable
advanced network functionality
check box. This makes ActiveSync utilize a
serial USB connection with your phone.

Posted on Jan 21, 2008

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Hope this helps, let me know if it doesn't,
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Activesync trouble


Have you tried a differnet cable? I saw somthing similar due to a bad cable - even worse a bad connection on the phone.

- check your device settings on PC.

- remove the device by deleting it in device manager and then re-install.

to go to device manager:
- right click on MY COMPUTER ICON
- Scroll down to manage
- find devicre manager
- look for device under usb
-right click delete.

May 27, 2008 | T-Mobile Dash Smartphone

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