Question about Sony PlayStation Portable (PSP) Console

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Wont turn on

My psp froze and wouldnt turn off or anything so i took the battery pack out so i charged it and now when i turn it on the green light comes on but the screen stays black and it won't turn off except if i let the battery go dead or take the battery pack out

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Re: wont turn on

This is a common problem, sony could help with this but its alot of hassle, call them anyway. if you have the receipt you can return to place of purchase. this is a glitched psp. you prpbably tried upgrading and then this happen or it just happened

Posted on Jan 15, 2008

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My psp wont turn on

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Aug 19, 2009 | Sony PlayStation Portable (PSP) Console

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My psp wont turn on!


    Confirm the system is not in HOLD mode

    Make sure the PSP system is not in Hold Mode (in the down position). Slide the Power/Hold switch up to clear Hold Mode. Or try sliding the Power/Hold switch up and holding it there until the power indicator light turns off and the PSP system is completely turned off. Then try turning the PSP on again.

    • Confirm the backlight is ON
      Make sure the LCD screen's backlight is not turned off. If it is, press any button to turn ON the backlight.

    • Confirm use of only licensed products (AC Adaptor, battery pack and charger)
      The AC Adaptor, battery pack and battery charger must be licensed for use with the PSP system. All licensed products for use with the PSP will have the following logos displayed directly on the product and/or the packaging:
      pslogor.gif global_logos_psplogo_168x35.jpg global_logos_scealogowhite_60x73.gif
      If any of the products you are using does not have these logos on them, we recommend that you immediately discontinue the use of these products, as they void the PSP system's warranty, and can cause damage to the system. See compatible peripherals for the PSP system for a full list of supported products.
      There are some products that can be used with the PSP system that may not display our logos. Products such as San Disk 1GB Memory Sticks, or various USB cables, needs only to be genuinely certified. Look for the genuine certified logos on these products or contact the company which manufactures these products for more information.

    • Confirm the battery pack is correctly inserted
      Make sure the battery pack is in its proper position (see inserting the battery pack for details).

    • Try the battery pack only
      Unplug the AC adaptor from the PSP system. Make sure a charged PSP battery pack is inserted inside the PSP system. Turn on the unit. If you get power, then the problem may be with the AC adaptor and power cord.

    • Try the battery pack in a different PSP system
      If possible, try your PSP battery pack in a different PSP system. If your battery works on a different PSP system, it may indicate an issue with your PSP system.

    • Try a different PSP battery pack
      If possible, try a different battery in your PSP system. If a different battery pack does work on your PSP system, it may indicate an issue with the original battery pack.

    • Try the AC adaptor and the PSP battery pack
      Insert the battery pack and plug in the AC adaptor. If you still do not get any power, your PSP system may need to be sent in for service (see PSP Service for details).

    • Try the AC adaptor / power cord only
      Turn off the PSP system, unplug the AC adaptor, and remove the battery. Now plug in the AC adaptor to the PSP system with the battery removed. Confirm the AC adaptor and power cord are firmly connected to each other. Now make sure they are also firmly connected to the PSP system and the electrical outlet.
      If the PSP system powers on, the battery may need to be replaced.

    • Check AC adaptor and power cord for damage
      Visually inspect the AC adaptor and the power cord for damage. Do not use if frayed, cut, or damaged in any way.

    • Check the electrical outlet
      Confirm the electrical outlet that you are using is active (receiving power). Try using a different electrical outlet.

    • Try a different AC adaptor and power cord
      If possible, try a different AC adaptor and power cord. If a different AC adaptor and power cord does not work, the PSP system may need to be sent in for service (see PSP Service for details).

    • Confirm no unauthorized system software or downloads were used
      Confirm that you have not used any unauthorized system software updates or downloads on the PSP system. Use of such unauthorized firmware updates voids the warranty and can damage the PSP system.

    • WLAN turned off
      Make sure the wireless (WLAN) network function is not in use while charging. The battery pack cannot be recharged when the WLAN function is being used.

    • Power surge
      If you experienced a power surge, shortage, or a lightning storm in your geographical area recently, this may have affected the PSP system's power supply. Please contact Consumer Services below for information.

    Sep 03, 2008 | Sony PlayStation Portable (PSP) Console

    2 Answers


    Try replacing the battery. Alot of times when anything thats rechargeable have not been recharged for that long then the battery cells weaken to the point it won't hold a charge. GOOD LUCK!!!

    Aug 09, 2008 | Sony PlayStation Portable (PSP) Console

    4 Answers

    Psp doesn't want to turn on

    The polarity of the charger you used is wrong or the wrong voltage, and has messed up the programming n the battery.  You may be lucky if you get a new battery and use the Right charger, It might fix it.  Sony put a battery in the PSP that has a memory chip in it, and I think it will automatically disconnect if the wrong vooltage hits it, or wrong polarity. be warned that I have seen where someone got a new battery and it did not solve the problem. If this happens to you Contact Sony at the following number.

    SCEA Consumer Services
    1-800-345-SONY (7669)
    Monday - Saturday 6:00 AM - 8:00 PM PST
    Sunday 7:00 - AM 6:30 PM PST

    Sep 28, 2007 | Sony PlayStation Portable (PSP) Console

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