My psp froze and wouldnt turn off or anything so i took the battery pack out so i charged it and now when i turn it on the green light comes on but the screen stays black and it won't turn off except if i let the battery go dead or take the battery pack out
An expert who has achieved level 2 by getting 100 points
An expert who has answered 20 questions.
An expert that has over 10 points.
An expert whose answer got voted for 2 times.
Re: wont turn on
This is a common problem, sony could help with this but its alot of hassle, call them anyway. if you have the receipt you can return to place of purchase. this is a glitched psp. you prpbably tried upgrading and then this happen or it just happened
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It clearly says on the downloading screen that you must not turn off the PSP, disconnect the AC charger (if connected), or put the PSP in sleep mode. Pretty much leave it alone when you download it. To reset the PSP, you can take out the battery and put it back in and it should work again. Then re-download the update.
Depending on how long you have had this psp, your battery may have run out of charges. You may have to buy a new one. OR if you are using any sort of unofficial software or firmware then that may also have killed your psp. I recommend first looking up any similar problems online, uninstall any unofficial firmware or software. If that doesn't help then buy a new battery/psp.
Hi! TRY THESE TO SEE IF WE CAN GET YOU POWERED UP! :)
Confirm the system is not in HOLD mode Make sure the PSP system is not in Hold Mode (in the down position). Slide the Power/Hold switch up to clear Hold Mode. Or try sliding the Power/Hold switch up and holding it there until the power indicator light turns off and the PSP system is completely turned off. Then try turning the PSP on again.
Confirm the backlight is ON Make sure the LCD screen's backlight is not turned off. If it is, press any button to turn ON the backlight.
Confirm use of only licensed products (AC Adaptor, battery pack and charger) The AC Adaptor, battery pack and battery charger must be licensed for use with the PSP system. All licensed products for use with the PSP will have the following logos displayed directly on the product and/or the packaging: If any of the products you are using does not have these logos on them, we recommend that you immediately discontinue the use of these products, as they void the PSP system's warranty, and can cause damage to the system. See compatible peripherals for the PSP system for a full list of supported products. There are some products that can be used with the PSP system that may not display our logos. Products such as San Disk 1GB Memory Sticks, or various USB cables, needs only to be genuinely certified. Look for the genuine certified logos on these products or contact the company which manufactures these products for more information.
Try the battery pack only Unplug the AC adaptor from the PSP system. Make sure a charged PSP battery pack is inserted inside the PSP system. Turn on the unit. If you get power, then the problem may be with the AC adaptor and power cord.
Try the battery pack in a different PSP system If possible, try your PSP battery pack in a different PSP system. If your battery works on a different PSP system, it may indicate an issue with your PSP system.
Try a different PSP battery pack If possible, try a different battery in your PSP system. If a different battery pack does work on your PSP system, it may indicate an issue with the original battery pack.
Try the AC adaptor and the PSP battery pack Insert the battery pack and plug in the AC adaptor. If you still do not get any power, your PSP system may need to be sent in for service (see PSP Service for details).
Try the AC adaptor / power cord only Turn off the PSP system, unplug the AC adaptor, and remove the battery. Now plug in the AC adaptor to the PSP system with the battery removed. Confirm the AC adaptor and power cord are firmly connected to each other. Now make sure they are also firmly connected to the PSP system and the electrical outlet. If the PSP system powers on, the battery may need to be replaced.
Check AC adaptor and power cord for damage Visually inspect the AC adaptor and the power cord for damage. Do not use if frayed, cut, or damaged in any way.
Check the electrical outlet Confirm the electrical outlet that you are using is active (receiving power). Try using a different electrical outlet.
Try a different AC adaptor and power cord If possible, try a different AC adaptor and power cord. If a different AC adaptor and power cord does not work, the PSP system may need to be sent in for service (see PSP Service for details).
Confirm no unauthorized system software or downloads were used Confirm that you have not used any unauthorized system software updates or downloads on the PSP system. Use of such unauthorized firmware updates voids the warranty and can damage the PSP system.
WLAN turned off Make sure the wireless (WLAN) network function is not in use while charging. The battery pack cannot be recharged when the WLAN function is being used.
Power surge If you experienced a power surge, shortage, or a lightning storm in your geographical area recently, this may have affected the PSP system's power supply. Please contact Consumer Services below for information.
The polarity of the charger you used is wrong or the wrong voltage, and has messed up the programming n the battery. You may be lucky if you get a new battery and use the Right charger, It might fix it. Sony put a battery in the PSP that has a memory chip in it, and I think it will automatically disconnect if the wrong vooltage hits it, or wrong polarity. be warned that I have seen where someone got a new battery and it did not solve the problem. If this happens to you Contact Sony at the following number.