Question about Lexmark X5470 All-In-One InkJet Printer

8 Answers

Lexmark Printer Install - No Communication Error

So I got this new printer, a nice Lexmark X5495 all-in-one, fax, scan, copy, photos, prints, all the bells & whistles, right? I install it step by step just like it tells me to do. Everything shows fine, all appears hunky dory. Go to control panel, it says ready, big happy checkmark, it's set as default printer, it's online. Just one problem, it won't print. I get this nasty message that says there's no communication between the computer and printer. I tried 3 different USB cables. I unplugged, restarted, rebooted, tried every USB port on my puter, no go. Same thing. I checked windows firewall, the Lexmark stuff is all checked as exceptions, meaning they are being allowed through. I deleted the other 2 printers from the system. I uninstalled the new printer and reinstalled it - 5 times. I just have the feeling it's something in where the USB cable is hooked up. I have 4 USB ports in the back of the puter. I have 3 in front. All the troubleshooters tell me to check the USB connections and cables, then restart. No go. Same thing. I have Windows XP Home. I have listed this problem under Lexmark X5470 cause the 5495 wasn't listed.

I've been at it for 5 hours now. I know it's something simple and stupid, but that's me - simple and stupid. Any ideas?

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  • wowzem Jan 16, 2008

    Thanks Mary, I did try the XP drivers but found that the install CD already contained the appropriate driver. I did, however, find the solution to this problem. I had to go to my Norton Internet Security window and change the settings to always allow printer communications. The Norton settings were all set to default and the printer communication was "blocked". After days of hair pulling, that's all it took. I still don't understand what Norton has to do with a local printer, but it was not allowing communication between the computer and printer. Funny, my old printer was working fine with the settings as they were. Go figure.

  • TopMan1 Feb 01, 2008

    I have the Lexmark X5470 and have the same problem.

    Already tried different cable, different USB slots and restart - no luck!!

  • Anonymous Feb 11, 2008

    I NEED CD FOR INSTALL LEXMARK X5740

  • Stanowatts May 22, 2008

    I have the same problem with an X5150 - everything (drivers) installs properly and looks to be connected, but I get a "communications error" when trying to print. Is it some sort of firewall problem? What is the problem?

  • nezzer1968 Aug 04, 2008

    I have the same problem and it is doing my head in, i don't have norton intalled, i am using ntl net guard. I have tried to reinstall about fiffty times but it will not let me get past the continue button once printer is attached. i have installed manulally through printer install and i am still getting the communication error message. Can anyone help?

  • ruthmac Nov 01, 2008

    I to have this prob. it works on it on fine faxs copys. i just cant use it as a printer!!!!

  • barbkavi Nov 04, 2008

    my printer is doing the same thing i tried the norton idea and it still doesn't work do anyone have another idea

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8 Answers

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1st -make sure that the USB cable is connected on the correct port of your printer - you might be plugging it on the ports of the telephone - you got 3 ports there - 2 for the telephone ports and 1 for the USB

2nd- check your service if print spooler and lx devices are started (lexbce or lxdcu) - if not.... start it
>start >run>type services.msc > enter

3rd- if still no go - uninstall your driver and download windows vista x64 printer driver on their website

Posted on Aug 17, 2009

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Fiend your solution direct from Lexmark. Here is your solution

Lexmark Printer Install - No Communication Error - 6741fae.jpg

http://www.lexmark.com/printer/prob676ijt65/solution
932

Posted on Mar 03, 2009

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Explanation:
Local printers (Lexmark printers) when they connect to the computer (either by USB or Wireless) will be listed as an internet application trying to access the computer, that is why you need to allow it in the exceptions list of any firewall, whether it be Windows Firewall or any anti virus firewall. SImply turning off the firewall will not allow it to access or go throught the security (especially with Vista).

Posted on Apr 30, 2009

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I un-installed my NTL netguard and reinstalled and it worked!!!!!!!!!!!!!!!!!!!!

Posted on Oct 16, 2008

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I keep getting an error message with my 5470 that says unable to cannot connect with application list. It won't let me scan or fax from my comp. Any help?

Posted on Sep 21, 2008

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You might want to check you printer options and make sure that the port of a USB is checked.

Posted on May 25, 2008

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I have the same problem as above but our security system is McAfee and I cannot figure out how to disengage it.

Posted on Feb 09, 2008

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  • 2 Answers

Hi, Maybe you can reload windows XP drivers. from this site: Photo Paper (Letter - 20) -- Lexmark United States Good Luck

Posted on Jan 15, 2008

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Posted on Jan 02, 2017

rjwharris
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SOURCE: Lexmark Printer Install - No Communication Error

With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.

To fix a fouled install:
(1) Uninstall the Lexmark drivers in Add Remove Programs
(2) Shutdown the computer
(3) Disconnect the printer from the USB port
(4) Restart the computer
(5) Run the Driver Installation software
(6) Cancel ALL attempts by windows to auto install the printer
(7) When the software asks for the printer connect it and continue

Posted on Feb 03, 2009

  • 1 Answer

SOURCE: Lexmark Printer Install - No Communication Error

I had the same problem with a X5470 and fought it for a couple of hours. I installed and reinstalled the software, tried different USB cables and ports, etc. It would print OK from the front panel, but no communication with computer. On a whim, I disabled Norton Virus protection and it started working. When Norton was re-enabled, it wouldn't print again. Obviously some conflict with the two, but I still haven't figured out a better workaround yet.

Posted on Feb 24, 2008

  • 237 Answers

SOURCE: Lexmark Printer Install - No Communication Error

is the printer in its own USB port? Some printers that "talk back" to the PC do not like to share a port so do not have it on a USB HUB.

Posted on Jun 25, 2008

mamun97
  • 29 Answers

SOURCE: Lexmark Printer Install - No Communication Error

Fiend your solution direct from Lexmark. Here is your solution

6741fae.jpg

http://www.lexmark.com/printer/prob676ijt65/solution
866

Posted on Mar 02, 2009

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2 Answers

Wont scan


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print a document again to verify that the problem is fixed.

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Keeps telling me to enable bidirectional communication


Hi:

When you first loaded the print driver there should have been a box to check to enable bidirectional communication. Most Lexmark printers require this to work properly



Andrew.

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Lexmark X5495 printer cannot communicate with the printer, I can scan images from the same printer, but cant print. Tried to unplug the cables, restarted the systems, uninstalled and re-installed the...


If you can scan the USB port, it should be OK. If "copy" works correctly and you have recently installed drivers, try resetting your computer and selecting the printer as "default." Check if there is an impediment on the printer panel, blank cartridges or another error. The printer can scan but can not print if it has empty cartridges. Study the user manual on http://publications.lexmark.com/publications/pdfs/2007/5400-plus/v6592051_en.pdf

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you can install your printer to your computer by downloading the drivers from the Lexmark website

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Lexmark does not allow refilled cartridge on any of their products.

Lexmark, HP and Canon and-many other vendors use proprietary code to protect themselves against the damage of OEM inks.

All companies will void warranties.

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go to www.isohunt.com and download driver detective with key. Install driver detective. And let it to search for the drivers your system needs to operate any hardware. When it searches the drivers for your MFP then install it.

cheers

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1 Answer

Lexmark Printer Install - No Communication Error


With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.

To fix a fouled install:
(1) Uninstall the Lexmark drivers in Add Remove Programs
(2) Shutdown the computer
(3) Disconnect the printer from the USB port
(4) Restart the computer
(5) Run the Driver Installation software
(6) Cancel ALL attempts by windows to auto install the printer
(7) When the software asks for the printer connect it and continue

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Lexmark Printer Install - No Communication Error


is the printer in its own USB port? Some printers that "talk back" to the PC do not like to share a port so do not have it on a USB HUB.

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