Question about SanDisk Sansa m240 MP3 Player

1 Answer

Refresh Database When I turn on mp3 it says refesh database and stops in the middle of this and freezes, I can turn it on and off and download muisc but the mp3 player wont play anything.

Posted by on

  • Anonymous Jan 20, 2008

    I have a very similar problem. My computer says the songs are there, but the MP3 says it is empty. When I try to put the songs back on, it says they are already loaded. All music items say "empty" on the MP3. I cannot delete them or access them. Help!



1 Answer


Posted on Feb 10, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

"Refresh Database" freezing

Dude connect your mp3 player to your pc and then format it ... it will help alot...!
Thankyou. :)

Jan 08, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

Refresh freeze

hello Mr .
You Can Download Free MP3 From Youtube By This Site :
If you didn't found Your Favorite Music In Youtube Try These Sites : or

Jun 25, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Frozen sansa at refresh database

This is from the Sansa Website at

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa c240 MP3 Player

1 Answer

Refresh Database???

Try removing the battery and then it should work when you reinstall the battery. I've had this happen a couple of times.

Jan 20, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

My mp3 player keeps freezing on "refresh database"

Turn on and allow to run dead.Fully recharge then .restart should be fine.RICHARDM69

Jan 02, 2009 | SanDisk Sansa e200 MP3 Player

1 Answer

"refresh database"

Get the Vista compatible version of the software from Sansa's website

May 24, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Refresh database

You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you

Apr 10, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

SANSA e260 will no longer get further than 25% of refresh database & freezes

I would recommend that you update the firmware on the device..Once the firmware is updated you shouldnt have that problem anymore..I hope that helps
Please rate accordingly
Thank you

Mar 17, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Frozen screen says: refresh database

tyr taking the battery out or try holding the power button and the play button at the sametime for 20 secs.

Oct 21, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer


there is a way to reset the firmware to a more stable update, or rather an older firmware. Im not sure where to get the download but I do know that you access a debug menu by turning hold on, then press and hold the menu and record buttons to refresh the database with a new firmware. *WARNING* if you find the file to restore it, it will erase all of your previous files.

Jul 26, 2007 | SanDisk Sansa e250 MP3 Player

Not finding what you are looking for?
SanDisk Sansa m240 MP3 Player Logo

Related Topics:

46 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts


Level 3 Expert

102366 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Gyula Lacz

Level 3 Expert

484 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides