Question about HP (350208-001) CD-RW/DVD-ROM (Combo) Burner

2 Answers

Unable to manually open the CD/DVD drive

Cannot get the CD/DVD drive to open using the button on the front of the drive. It opens if I right click on the drive in an explorer window. Does this mean the drive should be replaced?

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  • mdmackey Feb 09, 2008

    Have same problem as pwithing's unable to open DVD. Tried to use eject command after right clicking on icon in My computer and also using same thing in explorer to no avail. thing seems totally dead!! will try a reboot to see if that does anything and if nothing will resort to taking computer apart. Is there a way of getting into the DVD player? I know some have a little hole to stick in a paper clip or wire but I can't see one on this player



    thanks

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2 Answers

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There is a good possibility that the switch under the button has failed, especially if this drive has been used a lot. An electronics technician could replace the defective switch, but unless you have a good friend in that business, it will probably be cheaper to replace the drive with a new one.

Posted on Jan 13, 2008

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Sometimes it happen after a long time the tray dont open .you need to get repaired your burner because it uses a rubber band inside for moving your tray attached to the spin motor..
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Please let me know your feed-back.

Thanks
dilipbagdi
Technical Associate

Posted on Apr 28, 2008

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1 Answer

Dvd drive door stuck


In case you're not able to eject the disc using the eject button, you can try right clicking on the CD/DVD drive under 'My Computer' and clicking on eject. If that fails as well, you can try to eject the disc manually by pushing a straightened paper clip or a pin into the tiny hole on front of the CD/DVD drive. You should be able to eject it using the last method.

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May 31, 2014 | Gateway 830GM PC Desktop

1 Answer

Dell cd drive door won't open


CD/DVD Drive Tray problems
There are two ways to open the CD/DVD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD/DVD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD/DVD disc.
If you still having problem opening with the Eject button, then the CD/DVD drive is faulty and needs replacing.

Feb 22, 2013 | Dell Studio XPS 8000 (DXCWKW12) PC Desktop

1 Answer

My MSI GT660 Dvd will not open or eject


There are two ways to open the CD/DVD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD/DVD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD disc.
If you still having problem opening with the Eject button, then the CD/DVD drive is faulty and needs replacing.

Feb 18, 2013 | MSI GT660 Series CD 8X DVD RW DL Burner...

1 Answer

Cd dvd door wont open.i push the button to put in cd and nothing happens.i do see a little cd on screen ,then it goes away.


Hi,
On the front of most CD or DVD drives there is a small pin hole that you can use to open the drive if it gets stuck. Grab yourself a strong paper clip, straighten one end, insert the straight bit into the hole and push firmly once you feel some resistance.
This will partly open the drive tray to either allow you to remove a cd or insert a new cd or dvd.
Question, Is there a light lit on the front of the drive when you are:
a. trying to eject (instead of using the front button on the drive try using the "Right Click and then Eject" option when selecting the dvd drive in My Computer), If not the drive may be stuffed (broken) or perhaps the 4 pin power connection lead at the rear of the dvd drive has fallen out.
b. is the drive tray sticky when opening or closing? (get a new drive...very easy and very cheap to buy and replace)
Good luck,
Steve (Melbourne,Australia)

May 14, 2010 | E-Machines eMachines Desktop PC

1 Answer

DVD tray won't open.


Opening a CD or DVD drive to retrieve a disc
  • Use Windows to open the drive door:
    1. Double-click the My Computer icon on the desktop (or click Start and My Computer in Microsoft Windows XP).
    2. Right-click the CD, CD-RW, or DVD drive , and then click Eject .
  • Restart the computer and press the EJECT button on the front of the drive when the first screen appears (before Windows launches). If the drive door opens this way but does not open in Windows, another software program is taking control of the CD drive. Try shutting down or configuring any programs that write discs or monitor the CD drive.
  • If the door still will not open, do the following:
    1. Close all programs and shut down the computer.
    2. Unplug the PC from the power outlet and remove the battery.
    3. Locate the manual release hole in the front faceplate of the optical drive tray. This is a small hole under the door that is a little bigger than the diameter of a paper clip. The location of the manual eject hole will vary.
    4. Insert a straightened paperclip into the manual release hole until resistance is felt.
    5. Once the resistance is felt, keep pushing the paper clip until the drawer comes out about a quarter of an inch.
    6. Remove the paper clip and gently pull out the drawer until the disc is accessible.
    7. Remove the CD and turn on the computer.

May 21, 2009 | Daewoo DVG-3000N DVD Player

4 Answers

I have a Gateway 300x Micro-Tower case circa 2002 and I can not open the case, without breaking it. I'm trying to install a new audio card and can't get at the 300x innards. Help!


Most of these towers are vertical style, therefore the big button is just to the left of the Gateway symbol. Push it in and pull the left panel away from the case.

Jan 11, 2009 | Computers & Internet

2 Answers

Cd drive


1.If the keyboard has a CD/DVD Eject key, press it. The Eject key is usually placed by the volume knob and is marked by a triangle pointing up with a line underneath.
2.Double-click My Computer .
3.Right-click the icon for the CD, CDRW, or DVD drive that is stuck, and then click Eject.
4.If the CD or DVD drive door button is a long clear plastic bar on the front of the PC, press firmly on the right side of bar. Some models have a button on the front panel of the PC to the right of the hinged door. Press the button to eject the drive.
5.If the drive door button is part of the PC case and is covering the actual drive door, open the door that is part of the PC case and press the Eject button on the faceplate of the drive.
6.Restart the PC and press the Eject button on the front of the drive when the first screen appears (before Windows launches). If the drive door opens this way but does not open in Windows, another software program is taking control of the CD driver. Try shutting down or configuring any software programs that create discs or monitor the CD or DVD drive.
7. If the door still does not open, do the following:
1.Close all programs and shut down the PC.
2.Unplug the power cord from the power outlet.
3.Look for the small hole on the faceplate of the CD or DVD drive. This is the manual release. The location of the manual release hole will vary (see Figures below for possible locations).
NOTE: On some models it may be necessary to remove the front panel to expose the manual release hole. Check the documentation that came with your PC for information about removing the front panel.
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NOTE: On some models the release hole and the drive activity LED look similar and are about the same size. Do not force the paperclip into the hole if it does not go in. Make sure that the hole is not actually the LED.
Figure 1: Possible location of manual release hole
Picture showing possible location of manual release hole
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4.Straighten the paperclip and insert it into the manual release hole until resistance is felt.
5.Once the resistance is felt, keep pushing the paper clip until the drawer opens a little.
6.Remove the paper clip and gently pull out the drawer until the disc is accessible.
7.Remove the CD and turn on the PC.
8.If the tray still does not open, do the following steps to check the power cable for the drive. Work on a hard flat surface over a non-carpeted floor:
WARNING: The edges of metal panels can cut skin. Be careful not to slide skin along any edge of the computer's interior metal.
CAUTION: This product contains components that are easily damaged by ElectroStatic Discharge (ESD). To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface (like a conductive foam pad), and wear an ESD wrist strap that is connected to a grounded surface (like the metal frame of the PC).
1.Turn off the PC.
2.Unplug all power cords from the back of the PC.
3.Press and release the Power button on the front of the computer.
4.Remove the side panel.
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5.locate the power cord that connects to the back of the CD or DVD tray that is having the problem.
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6.Unplug the power cable and wait five seconds.
7. Find a different power cable that is not being used, plug the different power cable into the back of the drive, making sure that it fits firmly into the socket. If a different power cable is not available, replug the original power cable into the back of the drive, making sure that it fits firmly into the socket.
8.Replace the side panel and plug in the power cord.
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9.Turn on the PC and press the eject button on the front of the drive.
If the optical drive does not have the manual eject feature and the CD tray will not open by using the steps in this document or if a disc has shattered inside the drive, the CD, CDRW, DVD drive may need to be replaced.

Oct 25, 2008 | HP Pavilion a1330n (EL466AA) PC Desktop

2 Answers

Hi I cannot get my d.v.d drive to open and close. What do I do?


  1. If the keyboard has a CD/DVD Eject key, press it. The Eject key is usually placed by the volume knob and is marked by a triangle pointing up with a line underneath.
  2. Double-click My Computer .
  3. Right-click the icon for the CD, CDRW, or DVD drive that is stuck, and then click Eject.
  4. If the CD or DVD drive door button is a long clear plastic bar on the front of the PC, press firmly on the right side of bar. Some models have a button on the front panel of the PC to the right of the hinged door. Press the button to eject the drive.
  5. If the drive door button is part of the PC case and is covering the actual drive door, open the door that is part of the PC case and press the Eject button on the faceplate of the drive.
  6. Restart the PC and press the Eject button on the front of the drive when the first screen appears (before Windows launches). If the drive door opens this way but does not open in Windows, another software program is taking control of the CD driver. Try shutting down or configuring any software programs that create discs or monitor the CD or DVD drive.
  7. If the door still does not open, do the following:
    1. Close all programs and shut down the PC.
    2. Unplug the power cord from the power outlet.
    3. Look for the small hole on the faceplate of the CD or DVD drive. This is the manual release. The location of the manual release hole will vary

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  1. Straighten the paperclip and insert it into the manual release hole until resistance is felt.
  2. Once the resistance is felt, keep pushing the paper clip until the drawer opens a little.
  3. Remove the paper clip and gently pull out the drawer until the disc is accessible.
  4. Remove the CD and turn on the PC.
If the tray still does not open, do the following steps to check the power cable for the drive. Work on a hard flat surface over a non-carpeted floor:

  1. Turn off the PC.
  2. Unplug all power cords from the back of the PC.
  3. Press and release the Power button on the front of the computer.
  4. Remove the side panel.
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  1. Unplug the power cable and wait five seconds.
  2. Find a different power cable that is not being used, plug the different power cable into the back of the drive, making sure that it fits firmly into the socket. If a different power cable is not available, replug the original power cable into the back of the drive, making sure that it fits firmly into the socket.
  3. Replace the side panel and plug in the power cord.

  1. Turn on the PC and press the eject button on the front of the drive.
If the optical drive does not have the manual eject feature and the CD tray will not open by using the steps in this document or if a disc has shattered inside the drive, the CD, CDRW, DVD drive may need to be replaced.

Thanks



Aug 18, 2008 | Computers & Internet

2 Answers

CD driver stuck


In the front side of the dvd drive you will see a small hole ...so to eject that cd put one niddle in that hole and .
Now press the button at just after that apply a force on niddle .suddenly you will notice that cd will come outside ,if not try more times and you will learn to eject the cd when you are unable to do it by pressing the eject button...
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Low feed backs hurt my ratings and I am tring to help you with your problem,so let me know that the information i given you is helpfull or not.

Thanks
Dilip Bagdi
Technical Associate

Dec 06, 2007 | Dell INSPIRON 6000 CENTRINO...

3 Answers

Cd/dvd tray won't open, no response from button to open


Follow this solution below, or use a paperclip inserted into the tray hole and it will open for a temporary measure, or go to your drive in my computer, right click and select eject and see if it will open. Try also uninstaling your dvd in system properties, by right clicking and select delete, then restart pc to see if it's found again, but when the pc boots it should check the drive, you will notice the light on front of dvd light up, if not there is no power or the dvd is dead.

Jan 09, 2007 | Acer Aspire 3000 Notebook

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