Samsung DLP HL-P5663W 56" TV
Problem for Samsung DLP HL-P5663W 56" TV

Samsung DLP TV shuts off




By jeffbroncs on Jan 13, 2008

" "
I have a Samsung DLP TV, model HL-S5086W that intermittently shuts off after about half an hour. Once it is warmed up, it can shut off once an hour or ten times an hour.
Comments:

Mar 08, 2008

- I spoke with Samsung tech support and they said the problem might be with the Lamp Door cover. They gave me this fix for the issue:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?isARS=Y&SITE_ID=1&AT_ID=83523&ARS_ID=6223298

I was skeptical, but I tried it and it worked. This problem seems to be a manufacturing defect.

Clarification Request

Posted by flwip on Feb 10, 2008

jod400 - do you have a part description or a part number for the replacement? we have had a 56" DLP for 2 1/2 years. the first one was replaced by Samsung because HDMI port was blown. that was 2 years ago. the new one has had the lamp replaced twice, the last time was two months ago. now our picture is intermittently shutting off again, though we can immediately turn it back on. i am doubting that the problem was even the lamp, though wouldn't have a clue. when the picture goes off, the indicator lights on front do not blink, flash or anything - just shut off. Any help here? could really use a part number is jod400 has it.

Same Problem

May 23, 2009

-   I purchased a samsung 61 inch 5 months ago, and I have had nothing but problems with it..I first experice it turning off and not coming back on.. i just had it serviced and they told me the bulb was about to go out..the bulb was replaced and still have the same problems..so the tech is going to order a modula i don't know what that is.. but i'm planing to trade it in for a miitsubishi 60 inch don't know about this set can anybody give me some information before I trade ii in. -   anifreem7

Apr 17, 2009

-   hey,

My lamp exploded last week so i replaced it and the tv still turns it's self on and off.I tried shuting the lamp door with the blue switch down and still it cuts out!!Any help???-   Guest

Mar 02, 2009

-   My Samsung DLP HL-P5663W 56" TV makes the chime sound, picture/lamp turns off while 2 green lights flash for about 15-30 seconds and then turns completely off, i.e.: green lights and all other indicators are off. The TV can be turned back on, which will work for about 25-45 minutes and the whole cycle begins... Is the problem with the lamp access door, or the lamp, the balast, the color wheel, the main board... what? I have heard all these issues related to all these replacemen t parts?

My picture is fine so the color wheel seems okay... any technicians have any suggestions???? Thanks-   Guest

Mar 01, 2009

-   My Samsung S5086W has the same issue since the last few days. Its been 2.5 yrs since I got this TV and it suddenly turns off when watching. Warranty expired and its too expensive to repair. I will follow the fan suggestion and see how that works. -   pennsat

Feb 07, 2009

-   I have a Samsung 56" DLP that after 3 months out of the blue created a burnt smell in the house and started shutting on and off every 15 sec by its self. Repair came out and replaced the power supply that had a small resistor blown. 1 month later the same thing is happening. Starting my second week now waiting on a repair call. Think god we bought the 4 year warranty.
I am not sure it is just DLP's though, everything I have ever bought Samsung has turned out to have major problems. -   Guest

Best Solution

posted on Aug 05, 2008
Very Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
I fixed the problem. The unit turns off because it gets overheated. You can use a cheap external fan to blow against the casing for the lamp and TV no longer shuts off. I just had it on for 5 hours asnd it did not shut itself off. This is very simple solution. No need to mass around with parts etc. Sunny

Solution #2

posted on Mar 23, 2008
Very Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Just like FixYa said, a memo from Samsung on how to correctly shut the light door fixed my problem. I have had over 8 visits from repairman and everything was replaced, including bulbs and the entire light engine. I took the door off and replaced it correctly and as of today it has operated a full week without ANY problems. Before it would shut itself off 3-10 times per nite........Thank you FixYa.

Solution #3

posted on Mar 08, 2008
Very Helpful)

flwip

Rank: Apprentice 
Rating: 96%, 5 votes
i posted within the last month or so on this issue. Best Buy, with which we have an extended warranty luckily, sent out a new tech - tv was replace by Samsung in the 1st year and lamp replaced on new set twice since. still no resolution - now this time the new tech replaced both the lamp and the ballast. so far so good but historically it will take another 6 months for it to malfunction again. we have 2 years to go on warranty luckily. the techs - none we have dealt with - seem to have a good handle on the cause so don't know how to cure it. the lamp door is not a possibility on this model from what i can surmise. it is designed differently than the model that is known to have that issue. the lamp "engine" noted in another post is a new possibility that i hadn't heard of. i will save that info for the next tech - which is guaranteed to happen.
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Solution #4

posted on Feb 05, 2008
Helpful)

jod400

Rank: Apprentice 
Rating: 83%, 7 votes
A samsung service tech came out and said he was very familiar with this problem. He changed a small part (it took one minute) and the problem has been corrected. It had nothing to do with the fan.
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Solution #5

posted on Jan 16, 2008
Somewhat Helpful)

bargainmart

Rank: Apprentice 
Rating: 70%, 1 votes
I just replaced the bulb and I am now have the same issue that you have. I have removed the bulb right after the tv turn itself off and found it very hot although I didn't have my pyrometer to take actual temp readings, sorry.

I then reinstalled the bulb assembly and rigged the back sensor to sense 'closed' cabinet and then looked/felt for fan movement. Both the small fan (I will dub processor fan) and the large lamp fan is moving but to me the lamp fan doesn't circulate enough air to sufficiently cool the bulb.

I am here looking for answers however I will more than likely rig a 4" pc fan on the other side of the bulb to pull air across the bulb. I believe that this will solve my problem. I will use the same wires that feed the other fan minus the sensor wire.

Jim
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Solution #6

posted on Sep 06, 2009
Very Helpful)

kingpin4000

Rank: Guide 
Rating: 93%, 5 votes
I have a different model of the Samsung DLP TV but looks the same. My tv was doing the same problem. My standby light and lamp light somtimes blinks while the tv turns off, but some times it just shuts off with no lights. The problem is its over heating... Easy problem to fix.

1. Unplug the t.v
2. Put on some plastic, rubber or latex gloves so you dont shock anything
3. Remove the lamp cover
4. Remove the big cover that covers the back of the t.v.
5. You will see a small fan and behind that is a heat sink.
6. Remove fan but don't unplug it.
7. Clean all the dust off the fan and heat sink and any boards you see covered in dust. Use a dust off can or use a cloth but be carefull.

Note: The tv has a heat sensor in it and when it detects that the tv is above operating temp it will turn off.. Dust stops it from cooling down and keeps in the heat which overheats it.

8. Screw the fan back on to the heat sink
9. Replace all panels taken off. If you don't the tv will not turn on
10. Plug you tv in and turn it on...
11. Every thing should work normal now

Note: If you had color or picture problems these steps won't help that. Best to call Samsung for those type of repairs.



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Solution #7

posted on May 25, 2009
Very Helpful)

cce772000

Rank: Apprentice 
Rating: 100%, 7 votes
Hello All, I may have an inexpensive solution to your problem. I had the same problem with my TV as well. It would shutoff by itself about an hour after it was turned on. The when I would turn it on again it would shut off after 5 to 10 minutes. Finally I got fed up. I knew it was not my bulb because the picture still looks good. I did here a buzzing if I would turn the TV on right away after it would shut off. That was do to the bulb recharging itself. I noticed the TV was extremely hot in the back. So automatically I thought it was the cooling of the set. All post I read keep saying the TV would last about 2 years to a year after a service. Which would be right because (most) service repair clean out the units before installing new parts. What I did was I opened unplugged the TV from the wall and opened unscrewed the back panel door. I used my Air compresser and blew out all the dust inside. ( A can of compressed air should do the job if you do not have a compressor) I removed the bulb and blew out the dust on the bulb as well. I did not remove the bulb from the housing unit. After I dusted the bulb and housing unit I reinstalled it. I keep my home clean but you should have see all the dust that came out. The dust covering the components overheat the unit which causes it to shutdown. It has been about 2 weeks and have not experienced any problems since. All I can say is give this a try and maybe this will work for you. This will only cost you about 10 dollars and 30 minutes of your time. This is better that Hundreds of Dollar in repair.
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Solution #8

posted on Dec 26, 2008
Very Helpful)

Smithsrke

Rank: Apprentice 
Rating: 100%, 2 votes
I have a 61" Samsung DLP TV that is 2 years old. For the past year it has been shutting off at irregular intervals. Sometimes only after an hour of use and sometimes after 2+ hours of use. After reading on the FixYa web site about similiar problems, I noticed that the room temperature seemed to expedite the rate at which the set would begin to intermittingly shut off. I checked the lamp panel access to make sure that the safety switch was properly set. Since I had never opened the panel access since purchasing the unit, I doubted that this was the problem and it wasn't as everything seemd to be in order. Next I took a $5 10" box fan from Walmart, turned the fan speed on "Low" and mounted it to the back of the TV so that it blew directly into the unit's vented panels. I attached the fan with plastic ties to the back of the set directly behind the vented lamp access panel. I then kept the TV on for 10 hours straight with the gas fireplace cranked up and never once did the unit shut off! So far so good and it looks like the problem is fixed. The additional noise is minimal and only when the volume is muted is the sound of the fan barely audible. I would suggest that if others are having a similiar problem then why not try this cheap solution before spending alot of money trying to fix ta problem that alot of techs don't seem to understand. Since my warranty had run out on the unit, I am very thankful for this low budget solution to what seems to be a very expensive problem to have "professionally" repaired. Good Luck and Thanks FixYa!
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Solution #9

posted on May 29, 2008
Very Helpful)

Sound Man

Rank: Apprentice 
Rating: 100%, 1 votes
We have a 61". Same shut off issues. Service tried twice now playing the replace parts game (we bought the 3 year service deal). Now they are going to take the TV to their shop and in the words of their manager, "start replacing parts until they find a problem" I cannot imagine Samsung does not know what is going on with these TVs. Now they have an LED TV with no Lamp inside. Must have found the issue huh? Now we just need another $2300.00 for the upgrade and all will be well. Thank God for the 3 year service contract. I told the manager of the shop its "HIS BABY NOW" Samsung and their contractors need to get honest (fat chance) and fix the thousands of sets this problem has effected. I am not exageratting, Check for yourself the WEB is full of the same "My TV shuts off for no reason " complaint. Next time not Samsung... next time not DLP... But, I will re-new this service contract till I croak and make these people keep fixing it. They may make some money but dealing with me certainly will not be worth one penny of it. My family and I are using that George Bush cash for a new SONY LCD. Ill leave Samsung to fix this one for the next 25 or so years. Thanks FIXYa. I learned more on this page then in 6 months dealing with the people I bought this thing from.
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Solution #10

posted on Apr 28, 2008
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
I have a samsung dlp 50" that was shutting it self off a random times, finally in would not come back on , I just got the flashing lights on the power button , after I replaced the lamp, ballast and fans I still had the same problem , then I tryed one last thing , a power supply and BINGO!! that was it, hope this helps!!

P.S. Do not forget to do a "hard reset" after you have replaced any part ! If you do not know what that is , you just plug your tv in and when you go to power it up " Hold in power button until you hear the beep"
Robby

Solution #11

posted on Oct 21, 2009
Somewhat Helpful)

HarryP513

Rank: Apprentice 
Rating: 75%, 1 votes
I have owned a 50" DLP for two years. About 3 months ago the picture started getting darker and darker. Finally the picture died. Bought a lamp for $140 and after replacing the old lamp the picture returned for 1 or 2 minutes each time after turning the set on. Tonight I will go home and clean everything out in the back. I will NOT turn the set over to a repair man. Hopefully I don't get electrocuted. My Samsung LCD 37" has worked well for 4 years.
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Solution #12

posted on Nov 16, 2009
Not Rated)

david32112

Rank: Apprentice 
Rating: 0%, 0 votes
I have a 56" I bought in April of 2007. It shut off periodically and I did the "small fan blowing into the back" thing for a while. This helped but it also blew a lot of dust into the TV. I finally cleaned the small fan on the back and that also solved the problem for a while. Yesterday (11/15/09) it shut off every 5 minutes. I finally took the TV apart and was able to clean the big lamp fan, and the entire inside of the TV. Once again this solved the problem. I would not recommend this to everyone as you must be able to put everything back together, but it was easy enough for me. Don't waste money on service calls when a good cleaning is all you need. One other problem I found....the small blue shut off switch on the lamp door had broken off from it's single screw base. I super glued that back into place easily. Very nice TV but lots of maintenance and the price of replacement lamps makes spending more for the LED model make a lot of sense.
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28 Other Users Have The Same Problem - Continued

Comment by JHBuffaoNY, posted on Jan 19, 2009

I have the same problem as described by all on this thread. I do have the LED version of the 61" TV and it STILL shuts off on it's own. So before you think an upgrade to the newer version will solve the problem think again!

Will be attempting to re-attach the back plates as noted to see if this fixes the problem or helps control it and will follow up with results.

Comment by Guest, posted on Jan 15, 2009

I had 61" Samsung DLP under 4 yr warranty....after 3 attempts by BB techs, 2 bulbs...circuit board replaced...they honored the warranty and gave me a brand new 61" DLP(samsung)....needless to say.....after a couple of weeks..IT happened.....TV shuts off then turns right back on.....doesn't do it every day or even every week but it still does IT!!. Right now I just live with it.....the heat on the lamp makes sense to me.
Ron in Florida

Comment by Guest, posted on Jan 11, 2009

I have talk with Samsung many times. Are there any class action suits pending on their DLP sets.
Thanks
Mike

Comment by broadband100, posted on Dec 23, 2008

50" DLP TV, same problem. We've had it for about 3 uears. 1 1/2 years ago, I replaced the bulb and all was fine. In the past month we noticed it began to shut itself off intermittently. It seems to occur once every few days. We simply turn it back on and it runs ok for the rest of the day. 
I am also curious what part the other poster was referring to when they mentioned the repair man replaced something in under a minute which solved the problem.

Comment by Guest, posted on Nov 25, 2008

Our tv is only 18 months old and it shuts off all the time. It is so frustrating that you pay that much for a tv and it doesnt work. We have 2 older tvs that have lasted 5-11 years. We will never ever buy a Samsung again.

Comment by Guest, posted on Aug 30, 2008

Yep happens a couple times a day..not to mention have to spring for a lamp every year.

Comment by Guest, posted on Aug 19, 2008

TV shuts off intermittently the light cover has never been off so I doubt it is the switch behind the light cover.

Comment by cindyj49, posted on Aug 15, 2008

I have the same problem with a 56"DLP. I have tried all of the offered solutions to no avail. The company I bought a 3 year extended warranty from went out of business so I am really trying to find a solution without calling a repairman, since it seems like there is no one easy answer. I think Samsung needs a class action lawsuit regarding these DLP TV's. It is amazing how many people have problems.

Comment by Guest, posted on Mar 26, 2008

My 50 inch DLP shuts off by itself, sometimes several times over a period of 10 minutes. After it shuts off, the "Lamp" LED blinks for about 10 seconds.

Comment by Guest, posted on Mar 04, 2008

I just had a visit from a tv repairman for the same problem. He said the DLP TV's have a problem with the light engine needing to be replaced and that he has probably replaced over 50 of them. He said they used to replace just the light, then another part, and the TV would be okay for a few weeks then act up so they replace the light engine from the start of this problem now. Luckily it is under extended warranty as he said it costs $750 to $800 to replace. Best to have extended warranty on these TV's.

Comment by SAMESONG, posted on Mar 04, 2008

I am having the same problem with my Samsung DLP TV Model# HL-R5667W. The TV picture will go black for a few seconds while the sound continues and then it shuts off. It has been happening more ofter ( every 5 minutes) for the last 2 weeks. I thought that the TV might be overheating and needed a new fan since the light on the power button read "STAND BY TEMP" when it turns off.

I chatted with Samsung technical person on-line and they had me make sure that the vent at the rear of the TV was not blocked, which it wasn't. I asked what symptoms occur when you you have a malfctioning fan and he said that I would hear a buzzing noise, which I don't.

Does anybody have any ideas before I dish out $250 dollars just for a technician to come out and guess to what the problem is....at my expense.

Comment by rperez, posted on Mar 03, 2008

In September I had a technician come out and replace the bulb on my Samsung 50" dlp proj tv. Two weeks later I had to have him come back out because the tv would shut off by itself. This too would sometimes happen every 10 minutes and then sometimes it would go a few hours without happening. I was told that it was the main engine of the TV and they ordered all of the parts. In December my tv was replaced under the warranty since the part was on back order for over 45 days. What is crazy is I got the new tv and then the first week of February UPS delivers the assy engine and core charge parts for the tv I no longer have!! I made 3 phone calls to have the parts picked up and got no where. So now I have a new tv and parts for the old tv with the problem. It seems as soon as you have bulb service on these tv's then this shut off problem starts to happen.

Comment by 99vfr, posted on Feb 27, 2008

I also have the same problem, only my TV is HLN467WX The TV will just go black but there is still sound, or the picture will freeze in this reverse negative frozen image. You have to turn it off then back on. Lately it's been occuring 10-15 times an evening.
Any ideas?

Comment by tsara, posted on Feb 27, 2008

I have the exact same problem.... started about 2 weeks ago.  8 month old Samsung DLP... it just shuts down... sometimes 3 times every 5 minutes. Have no idea what to do.

Comment by Bill in FL, posted on Feb 25, 2008

Same problem my Samsung hlp6163W has an intermittant shut off problem. Please send me your repair ideas.

Comment by guest8021, posted on Feb 23, 2008

I also have the same problem, not only with the intermittent shutting off, but also the picture issues in the dark environment as the previous poster. I just had my HDMI slot fixed on Wednesday and afterwards it started happening. Also, the colors in my picture seem a lot brighter then they were before, despite having all the same picture/color settings. I have a Samsung DLP HLR5667W. 

Comment by Guest, posted on Feb 20, 2008

We are having the exact same problem as well as we are seeing almost blurred figures when there are scenes in a dark environment. A repair person will be visiting us on Monday.

Comment by Guest, posted on Feb 19, 2008

yes , have exactly the same problem. illinois

Comment by leandrosgf, posted on Feb 17, 2008

Hi, I have a DLP SP-50L3HR ( similar model 50' in Brazil ) and I'm facing the same problem. I saw from jod400 that there are a small part that we can replace to solve this problem. Here in my country the Samsung service is requesting around US$ 400 of pre-approved budget to see what is wrong!!

Jod400, do you know what is the part that you replaced in your TV? I'll ask here to check if I have a similar one and try to replace it.

Thanks in advance

Comment by Guest, posted on Feb 13, 2008

I have the same exact problem This is ridiculous, Samsung played dumb when I called inquiring about the problem. They said they haven't had many complaints. Hard to believe after reading all of the complaints on the internet.

Comment by Guest, posted on Feb 09, 2008

Mine just started doing the same...intermittant shut off. Never know when or how many times its going to happen. The tv used to make a sound when starting up...kind of a blip sound. I noticed it doesnt do that anymore. It just shuts off and as many as 5-6 times within the first 20 minutes of viewing.

Comment by Farmer Ben, posted on Feb 06, 2008

I have 61 inch DLP and it does the same thing. Some days it works fine and then it will just click off. Some days it does it 5-10 times then it may go 2-3 days just fine. I do notice it has a loud popping sound occassionaly, like it gets too hot......
Love the TV, but it sure is a pain...Every part including the color engine has been replaced to no avail....

Comment by jod400, posted on Jan 14, 2008

I've had my Samsung DLP TV for 6 months. It just started to shut off on its own. It can go a week without a problem and then it will shut off after being on for a few minutes. After a few auto shut offs, it works fine for the rest of the day.

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