Question about NetGear WGR614 Router

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WAN light off on router

Hi!
WAN light on my netgear router is not coming on. Even though modem is wrking fine. I can connect to the internet with driect connection fmr the modem to pc, bt wen i connect my modem with router, WAN light is switched off

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  • Sujan Koirala Nov 27, 2008

    I also damaged my WAN port in my router NetGear WGR614 due to surge power strike. I was wander if I could use any of the lan ports in substitute to WAN ports. Lan ports seems to work fine.


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  • 101 Answers

Hi Bootstrap,

Try a new cable. I know it sound strange, but I have had some work in one port, and not others.
If you still don't get a WAN link light, try resetting your router. We don't know what Netgear you have, but usually there is just a small hole where you press in with a paperclip, or pencil, and hold it in for 30 sec. Lights should flash when you release it. Connect your PC to one of the LAN ports, with the router powered up, and power up your PC. On your PC, go to STARTt>RUN>type in CMD. Press Enter. In the black bix that opens, type ICONIFG.
Look for your IP Address. It should be 192.168.x.xxx. (X can be any number up to 254.) Subnet should be 255.255.255.0. Gateway IP should be 192.168.x.1.
If your IP address is 169.xxx.xxx.xxx, you are not connecting to your router, or your router is not issuing an IP, thru DHCP.
Make sure your router basic settings is setup for your Internet connection type, i.e. DSL or cable. If all that fails, can you return the router? Is it new? What model Netgear is it? The WAN port not working does make me think it may have been damaged by a power spike. Have you had any lightning storms lately, or power outages?
Let us know if any of that helps. Or give us more info and we can see what else we can find.

Posted on Jan 14, 2008

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