Question about Canon MultiPASS MP390 All-In-One InkJet Printer

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Printer not responding to the computer

Canon mp390 stoped working with computer. error initalizing out put device, shows up or it'll state that it's printing the the printer is not responding. Iam able to use the printer with out the computer. I change the ub cord but nothing has changed.

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Re: printer not responding to the computer

I had a similar problem with a Multipass F30 - check that the Canon Service "mpservice" is running. In the situation I had it was set to automatic, but the service was stopped. You can locate the Services by going to the Control Panel, then Performance & Maintenance if you are using catagory view or directly to Administrative Tools if in Classic View. Double click on Administrative Tools and then open Services. Scroll down and locate mpservice to see if it is running. I hope this helps.

Posted on Jan 13, 2008

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