posted by dianajslay on Jan 13, 2008
I had a paper jam on my brother mfc 420cn printer. I cleared the jam, but the error message will not clear. I unplugged the printer and turned it back on but the message was still there. Is there a reset I can do?
Solution #1
posted on Jan 13, 2008
This indicates the jam is not clear. Please check all areas including the removable cover on the back (by pinching the 2 squeezable tabs) and pulling out.
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