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First off get the arcsoft media converter 3, then drag and drop the videos you want to get on your mp3 player into the program, after it converts it loads them onto your mp3 player as long as it?s connected, this program will also allow you to download YouTube videos and put them on your mp3 player too
i suppose your player is under a virus attack. clean it with an original antivirus software and also your pc too.reset your player to original factory settings. remember this will erase all your data in the device. so you can make a backup before formatting the device. that will solve your problem
Sometimes I must hold the play button down for over 7 seconds on my unit to get it to turn on. See also the answer to the question on properly charging the unit; i.e, have the slide switch in the "off" position.
If you are using a USB hub to charge the mp3 player then the hub must be powered.