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Keyboard touchpad not working

Just set up an acer Aspire L3600 multimedia desktop system with Y-RAN 77 cordless keyboard. the integral touchpad in the keyboard is not working, the pointer is frozen on the windows vista set up screen. the paper documentation with the machine is very unhelpful and limited. i have tried downloading manuals from the acer european website but they are also quite sketchy and out of date.

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  • Anonymous May 17, 2008

    just purchased an l3600 too, and the mouse and the keyboard are not working. Manual is no help.

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Y-ran 77 cordless keyboard...doesnt work with the l3600 multimedia desktop..it cannot recognize the said hardware...you need to use standard keyboard and manually install the driver for your y-ran77 cordless keyboard

Posted on Jan 14, 2008

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2 Answers

Touch screen not working


The touchpad on the Acer Aspire is built into the notebook itself, which makes the device much harder to troubleshoot or replace. While you can connect a universal serial bus mouse to the notebook if the touchpad becomes unresponsive, attaching any external device reduces the notebook's portability. Although hardware failure can cause the touchpad to stop working, most device-related problems are due to software settings or other conflicts.

Hardware Conflict
Peripheral devices connected to the Aspire can interfere with the integrated touchpad. Disconnect all of the external devices, except for the power adapter, that are connected to the Aspire; then restart the computer. Test the touchpad after booting into Windows. If the touchpad responds, a hardware device is interfering with the pointing device. Reconnect each device one by one to the notebook, testing the touchpad throughout. If the pointing device stops responding after connecting a particular device, the component is interfering with the touchpad. Go to the device manufacturer's website and look up the product model. Check the bulletin board to see if the manufacturer has posted a notice or update addressing issues with device conflicts. If no such update is available, download the latest driver for the component and install it on the computer. b> Disabled Touchpad b> The Acer Aspire 5516 comes with a preset group of keyboard combinations, called hotkeys, that are used to enable or disable devices, configure sound volume and screen brightness, and control the notebook mode. The hotkeys "Fn" and "F7" turn the touchpad on and off. If the integrated mouse is unresponsive, hold down "Fn" and press "F7"; then test the touchpad to see if the device reactivates. If the touchpad still doesn't work, open Device Manager from within the Control Panel. Expand "Mice and Other Pointing Devices," then right-click the touchpad device. If the touchpad is disabled in Device Manager, you'll see the "Enable" option in the context menu. Click it to turn the touchpad back on; then restart the computer. Corrupt Driver b> Windows Vista talks to the touchpad through a program called a device driver. The driver enables Windows Vista to "see" the touchpad and send it instructions. Once the driver communicates these instructions to the touchpad, the touchpad informs the processor that it needs to perform a task, and a specific set of code is performed. If the driver for the touchpad is outdated or corrupt, or if the driver isn't compatible with the OS -- Acer offers touchpad drivers for Windows XP and Windows 7, but these drivers won't work with Windows Vista -- the touchpad becomes unresponsive. Expand the "Mouse and Other Pointing Devices" section from within Device Manager; if Windows detects a problem with the driver, it places a yellow exclamation point or red "X" next to the device. Double-click the touchpad driver to see the error message; then look up the message on the Microsoft Support website for further assistance. b> Touchpad Settings b> Mouse Properties, accessed through the Control Panel, contains several different configuration settings that can alter how the touchpad behaves on the Aspire 5516. On the "Device Settings" tab is the option "Disable Internal Pointing Device When External USB Pointing Device Is Attached." As the option states, if an external mouse is connected to the Aspire 5516, the touchpad will stop working; disable this option if you're using an external pointing device. Clicking the "Settings" button opens the "Properties for Synaptics Touchpad" window. On this screen are the "PalmCheck" and "Touch Sensitivity" options. If PalmCheck is set too high, or Touch Sensitivity too low, the touchpad won't respond to normal touch, making the device seem unresponsive. Hope this helps.

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Dec 31, 2012 | Acer Aspire Z3801 All-In-One Desktop Pc...

1 Answer

I want to get driver tv tuner for acer aspire l3600


It's a problem for us to assume since you didn't mention the Operating System installed on the Acer Aspire... moreover there are two types of tv tuner card that comes with this model. I hope you'll not mind letting us know all these next time so that we can help you better.

If the operating system install on your system is Windows 7 the click the below links to download

Acer Aspire L3600 Connexant Tv Tuner driver for windows 7

Acer Aspire L3600 Yuan Tv Tuner driver for windows 7
Once you click the link, download will automatically begin. You'll need winrar or winzip to extract the files. Extract the files and run the setup or as per your convenience.

Acer Aspire L3600 Yuan Tv Tuner driver for windows vista

Currently, there's no drivers available for windows xp but you can still run it by using the "Device Manager" > "Update Drivers" wizard after extracting the windows vista drivers.

Good luck.

Thanks for using FixYa.

Jul 08, 2010 | Computers & Internet

1 Answer

My left touchpad button on my Acer Aspire 5630 stopped working. I can hear click, but nothing happens. Any suggestions?


go to control panel, mouse &pointing devices check advavced settings if all are ok go to system, hardware, device manager,mice & other pointing devices check that there no conflicts click on troubleshoot if you still have a problem buy a corded or cordless mouse that will connect to usb

Nov 15, 2009 | Acer Aspire 5630 Notebook

1 Answer

I have trouble to set up the wireless keyboard and mouse for Acer aspire L3600. because i can not find the button of the receiver


Hi there.
There should be a button on the keyboard, mouse and/or receiver that says "connect" the buttons are quite small and are usually located underneath the mouse and/or the keyboard.

Good luck and thanks for using FixYa!!

Apr 21, 2009 | Computers & Internet

3 Answers

Do i need the cables for the router?


To go Wireless on your desktop Acer Aspire L3600, you should consider buying an USB Wireless Adapter. It could be any brand as long have same frequency with your Netgear (i.e 2.4 Ghz/5.8 Ghz)


P.S.: If this information was helpful, please rate this solution.
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Apr 01, 2009 | NetGear DG834G Router

2 Answers

Acer 3500 mouse touchpad totally frozen


have you tried updating the driver
or go to control panel and mouse and check the settings in there
does your laptop work with a normal mouse

Nov 19, 2008 | Acer Aspire 3100-1405 Notebook

2 Answers

My keyboard and touchpad is not working..


attach a usb keyboard to the laptop, then check

Nov 02, 2008 | Acer Aspire 5600 Series 5630-6951 Laptop

1 Answer

Have a brand new Acer Aspire l3600 and i cannot get the wireless keyboard and mouse to work. Please help


There is a button marked "connect" under the keyboard and the light on the usb receiver is a button as well. Push both of these simultaneously.

Sep 14, 2008 | Computers & Internet

1 Answer

Restore factory settings to acer aspire L3600?


you need to press the Alt and F10 key together when u restart ur system on the initial power on screen

Mar 20, 2008 | Computers & Internet

5 Answers

Keyboard + toucpad freezes


Might seem ovious but you may want to try Acer support and look for a new Driver.. Also check under Control Panel...Mouse options... and also check device profiles to make sure windows isn't loading a "docked profile which may disable touchpad and laptop keybaord use.

Feb 21, 2008 | Acer Aspire 5670 Notebook

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