Question about Microtek SCANMAKER 4850 Flatbed Scanner

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Won't recognize scanner when installed

I've connected the scanner to the computer and installed the software but the balloon pops up when I plug it in that the installation did not work. Any suggestions? The software won't find the scanner and it's not in the scanners folder in my computer.

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  • vmutch Jan 14, 2008

    The computer is a Gateway GT 5028 running XP Home. I have had this scanner connected to the computer in the past and it worked great. A couple of months ago the motherboard went out and was replaced under warranty and now I can't get either the Microtek 4850 scanner to recognize, or the scanner portion of the Brother MFC 440CN. I installed the Microtek on my laptop and it works fine so I know it's something w/ the computer. The Brother scanner never really worked well on the Gateway but it would install, now, nothing. I have no idea where to go from here, it says all the drivers are current and wont load any others. When I ran the Driver Detective it says some of the Nvidia drivers need updating but I'm afraid to do that for fear of screwing up the motherboard. HELP!!!!!!

  • muddyfeet Jan 14, 2009

    I have a Epson new Stylus Photo All In One RX595,it will copy from computer to scanner ,from bed to printer,but will only copy to computer from scanner if I connect to scanner in control panel and then use wizard to connect fine.I have went into search and removed all Twain ref.'s.downloaded twain driver's from Epson,un-installed and re-installed from disc,twice,but still fails to be recognized by O.S.This problem occured with an earlier All In One and I never dealt with it,due to wear and tear and machine failure.

    Can you HELP,

    Thanks James

  • Anonymous May 03, 2009

    My sony laptop says it doesn't support my lexmark scanner

  • networkmagic May 11, 2010

    What brand and model of computer are you using? What operating system....Windows XP? ...Vista?

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  • 139 Answers

First, make sure your computer has been updated to at least Windows XP Service Pack 1....Service Pack 2 is even better. You can check this by right-clicking on my computer and selecting Properties from the menu. If you're using Service Pack 1 or earlier...it would be a good idea to run through the Windows Update process a few times.

Try downloading a new Scan Wizard file from this page on the MicroTek web site. When you do the install, it should remove any previous drivers and clean things up.

If this doesn't help, try to find the Windows Scanner and Camera Wizard...usually located under Start>All Programs>Accessories. It may work even if the MicroTek software doesn't.

Good luck...and I hope this is helpful!

Posted on Jan 14, 2008

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Posted on Jan 02, 2017

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