Question about Lexmark X5150 All-In-One InkJet Printer

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Lexmark hardwear error code 0502

Dear Fixya, I have a Lexmark all in one that powered up today with hardwear error code 0502. I don't know what this means and if it is fixable?

Please help. A frustrated user...

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  • bigddh Jan 19, 2008

    i'm having the same problem and I don't know what 0502 is

  • lisabuster Jan 24, 2008

    I powered up today and tried to print a copy and error code 0502 showed up and will not let me do anything now.

  • Anonymous Feb 02, 2008

    i have the same error code 0502 i cleaned the metal rail and still i cant get it to print it is like it is stuck

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1 Answer

Open the printer. Take a Kleenex and wipe off the metal rail the cartridges travel on. You will find a lot of ink build-up. Be sure to wipr off the ENTIRE rail. You should be good to go!

Posted on Jan 29, 2008

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Posted on Jan 02, 2017

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Lexmark 5150 has stopped printing. press print and get error code0502 how do I fix the problem


The 0502 error code can be caused by either faulty cartridge or a dislodged encoder strip (transparent strip) in the cartridge area. Refer to this article in the Lexmark website on Error 0502 on the Lexmark X5130/X5150/X5190 Pro LCD Display. This will help you determine and resolve the problem. Thanks.

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My Lexmark X6170 won't print or partially prints e-mail. Also it won't copy in black but will copy in color? When this happens I get the 0502 error message. Any idea as to what is wrong and how to...


The 0502 error code indicates either a faulty cartridge is detected or the encoder strip (transparent strip) is dislodged from its position. Refer to this article in the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display to determine and resolve the problem. Thanks.

Feb 16, 2011 | Lexmark X6170 All-In-One InkJet Printer

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Lexmark 6170 code 0502. How to correct? fgoff


The error could be caused by an unseated encoder strip or by a faulty cartridge. Please refer to this article on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display. Hope this helps. Thanks.

Jan 18, 2011 | Lexmark X6170 All-In-One InkJet Printer

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Error message: HARDWARE PROBLEM ERROR CODE 0502 Only prints top part of page and then gives error code raabe@shaw.ca


Refer to this article from the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display. If error continues even after following the steps, contact Lexmark technical support for additional assistance. Thanks.

Jan 06, 2011 | Lexmark X6150 All-In-One InkJet Printer

1 Answer

Printer error 0502


The 0502 error code could be caused by an unseated encoder strip or a faulty cartridge. Please refer to this article Error 0502 on the Lexmark X5130/X5150/X5190 Pro LCD Display for the troubleshooting steps. Let me know if you need further assistance. You can also contact Lexmark technical support for additional assistance. Thanks.

Nov 11, 2010 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Error code 0502 on start-up for Lexmark X6170


The encoder strip may have gone out of range of the sensor, it might be dirty or that can be caused by a defective cartridge. Here's an article in the Lexmark website to guide you on what to do when having this problem. Just click on this link: http://bit.ly/cVkG1O. Follow the steps thoroughly but if all else fails, I suggest you contact Lexmark Technical Support.

May 05, 2010 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Error Code???


The 0502 error can be caused by four different issues:
    1. A contaminated encoder strip
    2. An unseated encoder strip
    3. A faulty black/photo cartridge
    4. A faulty color cartridge
Your best look see at the problem would be www.lexmark.com >technical support> Model name >FAQs

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1 Answer

Lexmark X160 is not printing at all or receiving Faxes. The error that keeps coming up is Hardware Error 0502. Please Advise.


ok sir pls see the link this is the helpfull for the error 0502 in lexmark x160 all in one inkjet printer...ok

http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

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