I removed the console and reseated the connectors on the console and the board on the washing machine. No help. I tried to access the motherboard under the touch pad area but could not seem to remove the plastic piece holding it in place (yes I removed the 3 screws first) Do I have to replace the whole console assembly? The part # on the inside of the console is 8564397 Rev A. My model # is 110.27052601.
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Re: F2 fault code
The motherboard under the touchpad area will come out, but it can be a main in the rear. It's easier to attempt by disconnecting the small blue wire connector (holding the console to the main control board UNDER the console) and placing it face down on a soft surface like some stacked bath towels. This helps prevent damage to the timer knob and/or shaft. Now that you have the screws removed, you will need to carefully pry the tabs holding it in place with a small screwdriver. If you can get the tabs to release along one complete side of the board, the rest of it will come off. Just take your time and exercise some patience. Putting a new board in place is much easier as it just snaps back in place (make sure you remember how you removed it so you don't attempt to put the new one in upside down). Replacement of the entire console is not necessary and will cost you more (it's amazing how expensive a big piece of plastic can be). Post back with comments and let me know if I can provide more assistance.
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F-11 error code is a communication error between the main control and
the motor control. I recommend unplugging the washer and removing the
access panels. Then check the electrical connections on the main and
motor control boards. After the connections are checked, replace the
panels and check the operation. I have added the information on the Fdl
error code because it is usually associated with the F11 code.
FdL fault code indicates that you have a problem with the door lock
assembly. This is often caused by a failed door lock but it can also be
caused by a failed wiring harness connection or in some instances by a
failed control board.
Check for damage to the door hook on the
washer door and look for anything that could be clogging the catch on
the door lock assembly on the front panel of the washer. You may
need to check the wire harness connections on the door lock assembly.
The images below show the procedure for accessing the door lock assembly
on this type of washer. Be sure that you unplug the washer before accessing internal components.
have seen the failure be caused by a door lock and a faulty machine
control board. A little trick I have found is to remove the top of the
washer and push down lightly on the connector that is labeled dls5 this
connector should have four black wires. This connector is located on the
machine control board under the top. Use an insulated screwdriver to
push on the connector and start a cycle. If the door locks and the
washer works, I recommend replacing the machine control. It has a bad
solder joint on the board. We often see error code F11 also with bad
solder joints on the control board. If pushing on the connector did not
make a difference, I would suspect a faulty door lock first.
E90 appears to be caused by faulty
connectors to the main circuit board which appears in the bottom right corner,
if you're looking at the washer from the front with the lid off (looking down
into washer). This is fixed by reseating, cleaning the connectors.Also drying it out with a hair dryer has been known to help.
It is fault code indicating an Out-Of-Range Pressure signal caused by either a faulty Pressure Transducer which is an integral part of the Machine/Motor Control Board or a pinched/kinked pressure hose. Check the pressure hose and make sure it is not pinched or kinked. The Machine/Motor Control Board needs to be replaced if there's no issue found with the pressure hose and the faut code keeps flashing. It simply mean the Pressure Transducer is at fault and since it is an integral part of the Machine/Motor Control Board, the assembly needs to be replaced. Unplug the machine before doing any checks or repairs.
Unscrew the rear panel from the back of the machine to access and check the pressure hose.
Remove the three hex-head mounting screws from the rear of the console then lift the console off the cabinet to access the Machine/Motor Control Board for replacement and the pressure hose for checks.
Hi, F2 code on the Kenmore indicates a problem with either of the
control board and the user interface board. Run the console and
indicators diagnostic test mode to find out.
Console and Indicators Diagnostic Test Mode Activation
While in standby mode press the following button sequence within four seconds: SOIL LEVEL>WASH RINSE TEMP>SOIL LEVEL>WASH RINSE TEMP
Press START within five seconds when "dt" shows on the display. All indicators in display are lit and "88" is displayed.
Press START again. The two-digit display and the status indicators turn off while all other indicators remain lit.
Press START again. The two-digit display and the status indicators turn on while all other indicators remain lit.
Rotate the WASH CYCLE selector back and forth. The indicators will switch on an off.
Press the buttons to check the functions. The
indicators switch on and off and a beeping sound will be heard when a
button is pressed.
Press STOP or POWER button to exit diagnostic test mode.
If no indicators light up or if no beeping sound is
heard when a button is pressed or if some buttons do not light up
indicators when pressed, check the control board, the user interface
board, and the connection between them.
Unplug the machine.
Remove the three screws on the back of the console.
Lift the console off the cabinet.
The control board is located on the right side of the
console viewed from the front of the machine. Disconnect the middle
wiring harness connector on the right side of the control board near
the pressure transducer hose.
Clean the connector and the terminals thoroughly with brush and alcohol.
Reconnect and disconnect the connector several times.
Reinstall the console and reconnect power.
If the problem is not resolved, replace the user interface board.
If the problem is still not resolved with the
replacement of the user interface board, replace the control board. You
may also replace both board at the same time and keep the old good
board as a spare.
The cycle switch is faulty or the Heavy Duty Wash terminal connection is loose. Check it first before ordering a replacement part.
Disconnect power to the washer prior to servicing to avoid the risk of electric shock.
The console is held to the cabinet by two screws hidden under the console end cap trims. Remove the end cap trims to access the screws by pulling or prying its top off the console.
Remove the screws at the front bottom corners of the console. Once the screws are removed, slightly pull the console to the front then flip it to the rear of the washer to access the switch.
Check the switch for any physical damage. Disconnect the wiring harness from the switch terminals and clean both the terminals and the connector. Reseat the connector several times to ensure good connections.
Replace the switch (part #3949181) when damage is found or when cleaning and reseating the connectors do not resolve the problem.
Pull the knob off the switch shaft and release the switch from the console. Install the new switch in place and insert the knob to the switch shaft.
Flip the console back to the top of the cabinet and align the tabs in the console end caps with the slots on the cabinet. Insert the tabs into the slots and secure the console to the cabinet with the two screws previously removed.
The machine control detected that the rotor is "locked". It happens when no tach signal is sent to the machine control from the motor control either due to a faulty motor control board, a faulty drive motor, or a faulty wiring harness connection between the motor control board and the machine control board.
Disconnect power to the washer prior to servicing to avoid the risk electric shock. Open the washer door and turn the drum manually to verify whether the rotor or the tub bearing is stuck or not. Proceed below when the drum rotates freely; otherwise refer to the next troubleshooting guide.
Remove the four screws from the rear of the console attaching it to the rear cover plate. Cushion the top cover of the washer with a cloth. Grasp the top of the console and gently rock it forward away from the rear cover plate, and then flip the console to the top of the washer to access the machine control board.
Disconnect the 4-pin and 3-pin wiring harness connector at the left bottom of the control board including the 3-pin connector on the right bottom side. Clean the connectors and the pin terminals using an old toothbrush or any similar tool and electronic cleaning solution; 70% alcohol will do.
Hold only the edges of the control board when cleaning the terminals to avoid electrostatic discharge (ESD) to the electronic components that may cause damage to the board. Touching the unpainted part of a concrete wall or metal water pipeline repeatedly will help prevent ESD damage.
Reseat the wiring harness connectors repeatedly. In this manner, the terminals are thoroughly cleaned to ensure a good connection.
Reinstall the console by aligning the hooked tabs at the bottom of the console with the slots in the top cover. Insert the tabs into the slots and rock the console back into position then secure it to the rear cover plate with the four screws removed previously.
"F1" is a primary control failure. This is an indication that the main machine control board has failed. The board is located on the right-hand side under the operator console. You can access it by removing the three screws in the back of the console and then lifting the console from the back towards the front of the washer. Make sure you UNPLUG the washer before opening the console. CAUTION: Use care when lifting the console off the cabinet. There are small interconnecting cables that connect the operator console to the control board that can be damaged if pulled too hard. The first thing you should do is perform a visual inspection to insure all the wires are connected and seated correctly. You can also try unplugging each connector one at a time and reseating them. Sometimes contacts can oxidize and not make good contact. If you attempt everything and the washer still does not run, you have a failed control board. If you wish to repair yourself, the board can be found at searspartsdirect.com. Just type in your model number (located under the lid along the rim of the wash tub opening) and you will find the part you need under the "Control Panel Parts" listing as item #1. The prices vary greatly between washer model versions, so make sure you have a COMPLETE model number when you type it in the search index
I hope this helps
A fault code of "F" then "1" flashes when there is a primary control failure. You will need to replace the machine/motor control assembly. Page 14 and 16, in the manual link below will help you with this.
F then 2 flashes when in: Diagnostics Test mode if a stuck key is detected. Standby mode if there is a user interface mismatch. DISPLAY (Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE
Console and Indicators This test is performed when any of the following situations occurs during the Console and Indicators Diagnostic Test:
None of the indicators light up No beep sound is heard Some buttons do not light indicators None of the indicators light up: 1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P11 connector is inserted all the way into the machine/motor control. 2. Visually check that the user interface assembly is properly inserted in the console assembly 3. If both visual checks pass, replace the user interface assembly. 4. Plug in washer or reconnect power. 5. Activate the Console and Indicators Diagnostic Test mode to verify repair. 6. If indicators still do not light, the machine/ motor control has failed: Unplug washer or disconnect power. Replace the machine/motor control assembly. Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.
No beep sound is heard: 1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P5 connector is inserted all the way into the machine/motor control. If visual check passes, replace the user interface assembly. 2. Plug in washer or reconnect power. 3. Activate the Console and Indicators Diagnostic Test mode to verify repair. 4. If replacing the user interface assembly failed: Unplug washer or disconnect power. Replace the machine/motor control assembly. Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.
Some buttons do not light indicators: 1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the console electronics and housing assembly is properly inserted into the front console. If visual check passes, replace the user interface assembly. 2. Plug in washer or reconnect power. 3. Activate the Console and Indicators Diagnostic Test mode to verify repair.
To Access/replace the CCU:
Unplug the Whirlpool Cabrio power cord from the wall outlet. Turn off the water supply to the washing machine. Pull the washer away from the wall so that you can access the screws behind the control console. Remove the hex head screws securing the control console to the washer with a nut driver. The screws are on the lower rear edge of the control console. #2
Lift the control console up, and rotate the console forward so that the face of the console is resting on the top of the washer. Locate the interface board cable connector to the right of the plastic tube on the back of the console. Pull the end of the connector straight out of the control console. The primary machine control is the box that the plastic tube connects. #3
Place small pieces of masking tape around the nine wires connecting to the primary machine console. Label the wire locations onto the masking tape with a pencil. Grasp each wire at the connector with your fingers, and pull the wires away from the primary control. Pull the plastic tube out of the primary control. #4
Locate the nut toward the bottom of the primary control. Remove the nut with a nut driver. Lift the front of the primary control slightly, and slide it down to disengage the retaining clips. Pull the primary control out of the control console. Insert the new primary control into the control console. Slide the primary control up to engage the lower clips. Secure the primary control to the console with the single hex head screw. #5
Push each of the wire connectors into their respective positions on the primary control until they lock into place. Push the plastic tube hose over the port on the right side of the primary control. Remove the small pieces of masking tape from the wires. #6
Position the control console back upright on the top of the washer. Secure the control console to the washer with the three hex head retaining screws. Slide the washer back against the wall. Turn on the water supply and plug the washer into the wall outlet.
"F1" is a primary control failure. This is an indication that the main machine control board has failed. The board is located on the right-hand side under the operator console. You can access it by removing the three screws in the back of the console and then lifting the console from the back towards the front of the washer. Make sure you UNPLUG the washer before opening the console. CAUTION: Use care when lifting the console off the cabinet. There are small interconnecting cables that connect the operator console to the control board that can be damaged if pulled too hard. The first thing you should do is perform a visual inspection to insure all the wires are connected and seated correctly. You can also try unplugging each connector one at a time and reseating them. Sometimes contacts can oxidize and not make good contact. If you attempt everything and the washer still does not run, you have a failed control board. If you wish to repair yourself, the board can be found at searspartsdirect.com. Just type in your model number (located under the lid along the rim of the wash tub opening) and you will find the part you need under the "Control Panel Parts" listing as item #1. The prices vary greatly between washer model versions, so make sure you have a COMPLETE model number when you type it in the search index. I hope this was helpful. Post back if you have any further questions.
Chia, this is not a good one, F2 is a keypad failure or interface mismatch. You can try a couple of things. 1. unplug the washer for a minute and see if the code returns. 2. Remove the consol to access the control board, three screws on the backside and the consol lifts up. On the right side you will see the main board. On the right side of the board, center harness will be the interface ribbon cable. Reseat it a couple of times. If this doesn't work, I believe you will have to replace the touchpad. Catriver.