Question about Hitachi UltraVision CineForm 55VG825 55" HDTV

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Hitachi ultravision LCD

My Hitachi Has a big red blob in the middle of the screen, we can not get it to go away. any suggestions

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  • luis reyes Mar 09, 2008




    My Hitachi Has a big red blob in the middle of the screen, we can not get it to go away. the colors aint great either any suggestions. thanks


  • vjdegnan Jul 24, 2008

    We have the same red blob. We've called Hitachi and they've supposedly never heard of this happening.

  • redwolf050 Aug 24, 2008

    I my tv went from a red circle in the center to yellow horizontal stripes. Now the stripes are turning green. So all of the TV shows that show a "white" ours is green. Thanks

  • Anonymous Sep 18, 2008

    I have the same problem....big patch of subdued red color in center of screen. After reading the responses on this webpage I don't think it'll do any good to call Hitachi because my set is out of warranty. I might however call the attonery referenced.



    AR in Minnesota

  • slans29 Sep 26, 2008

    i have the 60" htachi ultravision. I had my tv for 4 years and I noticed a red glow when my screen is in its black state. Know see the red through the actual tv shows. I contacted Hitachi and basically no help. I also had to change the bulb already tv is 4,000.00 dollars 1,000.00 a year isnt bad .....

    what a joke

  • Anonymous Sep 26, 2008

    I had the same problem and I called Hitachi and explained the problem that alot of the cusumers who purchased the 50V500A Ultravision are having the same problem and that they need to do something about it. The customer service rep. first tried to say I'm sorry but there is nothing we can do because it is out of warranty but I insisted and he finally put me on hold and came back and said they would cover the cost of the Light Engine but would have to send a technician out to confirm. I said no problem and scheduled a tech to come out. BTW, the labor is about $340, not bad. Hope this helps.



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I recently had the same problem. You need to contact Hitachi (1-800-448-2244) and advise them of the issue. Hitachi will give you a local service contact who will look at your TV and advise you that the light engine needs replacement. Afterwards, you need to call Hitachi back and speak with a customer service Rep. They replaced the part (I was quoted $530) but I had to pay labor and service (($370). If your TV is 12-18 months you should be able to get them to cover both. Based on the service rep that fixed mine, he indicated he has replaced about 40 of these since late 2007. Mine was replaced last week and now I have a different issue, a bright blue pixel light. Now it's round 2 with the service department. I have not been impressed with Hitachi's customer service considering I spent $3200 on this TV 3 years ago. Hope this helps. Good Luck!

Posted on Mar 14, 2008

  • Sportster67 Mar 14, 2008

    By the way, mine is a 50" Ultravision Model 50V500A.

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Let other Hitachi TV owners know about the Class Action Lawsuit against Hitachi regarding the defective optical light engine. They need to call the Law Firm in Dallas Texas, HORP & B, that you mentioned is handling the case and talk to Victor @ 1-877-308-7900. They are taking documentation and cases regarding this suit and people that feel like they have been treated unfairly wherein Hitachi denied sending them a new optical light engine @ n/c need to call and state their case.

Posted on Aug 13, 2008

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I contacted Hitachi for same problem, same model# and spoke to Kevin in CS #800-654-7013 and he told me that since my set is 4 years old and no "reported" problems until now that they cannot help me. He says that my LE lasted this long because its not in an enclosed cabinet (mine sits out in the open on stand) I dont remember reading that it had to be on an open stand or not, it shouldnt matter the LE in that console is a problem and they should replace it no matter what the age. Shame on me for not abuseing mine. :-(
I chose Hitachi over SONY because of price, well lesson learned you get what you pay for.

Posted on Apr 24, 2008

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1 Answer

I have a ultravision 50v500 and it has a blue blob in the middle of screen. I have just changed the bulb with hardly any change in the blob. I also had the light engine changed approx 2 years ago.


That is caused by excess heat possibly due to poor air circulation/blocked filters.
It is damage to the LCD panels. It won't get any better, just worse.
So look for another Blue LCD panel and someone who is experienced to fit it.

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Good Day, imfamous44;

This is common for the HIT LCD projection. In most cases, I've seen, the manufacture will cover the cost of the "light engine", but you will have to call them and express your concern. 90% of the time they will cover this, be nice but firm.

Good Luck, big IRISH.

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