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sounds like your motor coupling has broken, cost about $20 for the part,can get from your local appliance shop! if you can hear the motor running on the agitate or spin cycle but nothing happens,more than likely the coupling has broken,
We had the same problem and it was really easy to fix. On the dial for the load size, turn it all the way to the right to "reset" and then check to see if it resolves the problem. It did with our washer same model and problem. Best wishes.... Doug
It's noisy
Most noises from a washing machine occur during the spin cycle. If you hear loud thumping during the spin, the load of clothes may have become unbalanced. Stop the washer and redistribute the clothes, then re-start it. Repeat these steps if necessary. or something stuck up in spinning motor assembly.
thanks and plse do not forget to accept the solution.
try cleaning out the filter - it's behind the bottom panel (three screws to remove) you will see a round disk - unscrew it and pull out the filter. I have to clean ours every six months - it's too bad GE didn't put it in their manual, that this needs to be cleaned periodically.
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