Question about Creative Labs Zen V MP3 Player

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Zen v wont charge

I lost my usb cord about 5 months ago and now i just got a charger and the screen just flashed "Low Battery for about 12 hours then i unpluged it.

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Re: Zen v wont charge

If that doesn't fix it try the USB cable

Posted on Jan 22, 2008

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I've lost my creative zen charger and want to find

if you still have the usb cable of your creative zen, you can try to connect it to a computer. if it's detected properly, try to wait atleast 5 minutes for it to charge, if after 5minutes and it won't turn on. the board of your mp3 might be damaged.

Oct 01, 2009 | Creative Labs MP3 & Digital Media Players

1 Answer

My creative zen wont turn on just bl;ack screen

I've had this problem a few times when I haven't used my Zen for a couple of weeks. Even when the unit is powered off it still consumes battery (as the clock continues to work in the background) - so eventually the battery completely dies.

Hook it up to your PC with the USB cable and, if you can see the battery icon and it looks like it's charging, then just leave it for about 1-2 hours (it takes this long to come back to full life - enough to be recognized by your PC, anyway.

If possible, find another USB cable that will fit the connector, as the white USB that comes with the Zen is pretty rubbish and takes forever to charge - I use the mini USB cable that came with my Sony Ericsson Xperia X1 phone and it works a lot better.

Best of luck.

Sep 13, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Turned off when i was looking at it

You need to replace the battery in this unit as its not putting out enough charge to power the unit even tho it says it charged.

hope this helps

Aug 22, 2009 | Creative Labs Zen Digital Media Player

2 Answers

MP3 Wont charge or upload

u need a new cord for charging.u lost ur receipt so no problem u can buy it any electronic or computer market i hope.

Aug 03, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

Zen m wont turn on

Well, it needs to charge via USB on your computer, so plug in your zen into the computer with the creative usb cord, and let it recharge. It may not necessarily turn on if it's really out of battery, but you can tell its charging when the switch you use to turn on and off, and hold, the light is blinking. After sometime, your Zen screen on the upper righthand corner should show a little battery and be blinking green what stage it's at in its charging. When its done charging the battery icon with be fully green, not blinking, and have a little plug icon inside of the battery icon to indicate that it is fully charged--takes a couple of hours to charge.

If that does not work, check your USB cord to make sure it's not damaged in any way. If it is, you may need to purchase a new one for better connection. And if that doesn't work, then you might need to replace the battery altogether, which I'm sure, if you are still in your manufactuer's warranty, they can do for you. After it is replaced, your zen should be good as new and ready to operate.

Hope this helps. Good luck!

Jul 17, 2008 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

How to charge my creative zen mp3 player

Just connect your Zen onto your PC (NOT LAP TOP) on a USB.
If does not start charging (you´ll see arrow and pause/ play buttons flashing slowly) then you need to RESET your ZEN.
How to reset: You´ll find a tiny little hole by on/off button on the side. With ZEN connected to the PC USB or onto wall charger try turning ZEN on, it doesen´t matter if it turns on or not. Then insert a sowing pin or office paper clip end in this reset hole for a few seconds and release. Give it a couple of seconds and see the lights go off onto charging mode. LEAVE IT CHARGING for 24 hours. Make sure your PC will NOT turn itself on safe mode or hibernates in this period, it has to be ON for charging, at all times.
This is it.
Louise Passalacqua.

Jul 08, 2008 | Creative Labs ZEN V Plus MP3 Player

4 Answers

Dead Creative Zen M

Usually this problem is due to the firmware. When the firmware is updated to version 1.62.02, this problem usually will be corrected. The older firmwares have problems in recognizing the battery and allowing the battery to power the unit.

You will need a wall/AC charger for the operation. Plug in the wall charger and USB cable at the same time. Your Zen should power on when connected to direct AC power via the wall charger. Once it is powered on, connect the USB cable to your computer. Then begin the firmware download.

If your Zen does not power on when connected to the wall charger, your unit is dead and its time to replace it or get the motherboard replaced via one of the Repair services offered on this website.

If the upgrade button on the firmware window is not available, it is also time to replace your motherboard due to corruption of a chip on the board.

Mar 13, 2008 | Creative Labs ZEN Vision:M Digital Media...

4 Answers

External charger for battery?

I had the same problem just today,when I turned my Zen on after like 6 months- zen working fine from the charger but battery would not show any charging[no battery icon].What I did is cut the output cord from charger and strip the two wires just a little bit and hold the bare ends straight on the battery contacts - and + [plus is the one with white stripes] for like 30 seconds and than put the battery back to the Zen,turn on the zen [without the charger pluged in] and it worked,showing slightly charged battery,so I pluged the charger back and it started charging the battery normal like before.Hope this helps,Lukas

Feb 19, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Wont charge

try this
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Jan 14, 2008 | Creative Labs Zen V MP3 Player

17 Answers

Creative Vision: M Won't Power Up

I had a similar problem with my Zen Vision: M. I had let it sit for awhile and the battery lost all power. It wouldn't charge or connect to the computer. After fighting with customer support for a long time they agreed to have it shipped in for service. I also was not able to find my receipt to send them. But I bought it at Circuit City and they are able to pull up any receipt for any purchase made with them. I suppose you could always try to try that with the retailer you purchased the device from. Before you go to all that trouble though try these steps: 1. Connect the device to the wall charger. 2. Hold the power switch to ON. 3. Put a paper clip into the reset hole. 4. Continue holding the power switch on until the Creative logo appears. 5. Select Format All from the Recovery Mode menu. (Note: THIS WILL ERASE ALL DATA FROM YOUR DEVICE! - but it's better than buying a new device) 6. When the reformatting is done, select Reboot from the Recovery Mode menu. Let me know what the results are from this.

Jul 27, 2007 | Creative Labs ZEN Vision:M Digital Media...

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