Question about Visioneer OneTouch 9220 USB Color Scanner

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My scanner does not scan properly

i have a visioneer one touch scanner 9220 usb. last couple of months whatever i try to scan or copy does not come out well. only half of the image seems to be scanned and even that half does not look good. Any assistance would be appreciated.


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  • 75yl Mar 18, 2008

    My visioneer one touch 9220 USB scanner worked good with PC windows xp.My new PC runs windows vista,but i cannot instal the scanner to PC.

    is this problem has a solution? Thank you

  • lorilori May 07, 2008

    scanner says to unlock even though it is unlocked.



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Time for a new scanner. these are cheap units and sounds like your lamp is going.

Posted on Feb 25, 2008


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Posted on Jan 02, 2017


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1 Answer

Lost the software for visioneer onetouch 9220 usb scanner

You can go to visioneer's website and find that driver here:

For future references, simply take the manufacturer, the model and type download driver at the end of it, and place in Google Search. Then, MAKE SURE the link you follow starts with the manufacturer's website. Best of luck! Hope this helps...

Aug 24, 2014 | Visioneer OneTouch 9220 USB Flatbed...

1 Answer

The power adapter is bad. What are the power requirements for this unit i.e visioneer 9220 USB scanner

Hello! You can actually get this directly from Visioneer for $19.99.
Otherwise the power specs in the manual are here.
Power supply Input voltage/frequency 100 Vac, 50/60 Hz (Japan) 120 Vac, 60 Hz (North America) 230 Vac, 50 Hz (Europe) Output voltage/watt 12 V DC, 15 watt maximum
If this helps, please give a positive rating. Good luck to you!

Jul 01, 2011 | Visioneer OneTouch 9220 USB Color Scanner

1 Answer

I am unable to scan in Onetouch 9220 after I unlock the button.

Look for the fiber strip along the bottom of the scanner inside the glass. Clean it and the mirror-like thing on the carriage above it. These things work together to encode and decode. Dirt drives them nuts.

May 24, 2010 | Visioneer OneTouch 9220 USB Color Scanner

1 Answer

Visioneer 9220 wont work

Dirty USB port. Try another Port. One of the 4 contacts is not making connection.

Mar 16, 2009 | Visioneer OneTouch 9220 USB Color Scanner

1 Answer

Scanner says it is lock, but it isn't

I had the same problem. The scanner car is stuck on the travel rail. Disconnect the scanner and remove the top. Turn over and remove 4 screws holding top to bopttom body. Turn right side up and push in very hard on the lower riight side of body to release snap in holding top to bottom. There are four snaps, one at each corner of scanner. Do the two rear snaps next. Then the left front should slip off. Unfold top toward front so as not to pull butoon wires out of track in bottom body. Clean 1/4" rail at rear of scanner and apply small amount of vaseline. Move car by turning gears at left rear to get to all of the rail. Reassemble. Happy scanning.

Jan 15, 2009 | Visioneer OneTouch 9220 USB Color Scanner

1 Answer

Unlock when the scanner is unlocked

I had that problem. Based on some info about the Lexmark X85 printer, I began looking for the fiber optic strip. It lies at the bottom and stretches about halfway. It's about two inches wide and hard to see because it is virtually part of the case. I cleaned it several times. Getting the case off was a pain. That didn't quite work but then, just about the time I had given up, I took the scanner off my recycle pile and gave it one more shot. This time, I cleaned the fiber optic strip and then took the carriage apart and found the glass mirror-like thing that glides along the strip. Cleaning that did the trick. It is working again.

May 08, 2008 | Visioneer OneTouch 9220 USB Color Scanner

1 Answer

Visioneer 9220 scans red

The scanner bulb is getting to hot. Check power adapter voltage output or replace if is getting to hot

Apr 08, 2008 | Visioneer OneTouch 9220 USB Color Scanner

1 Answer

Red image

the problem could be the cabling between the scanner and the Computer itself.
Other than that the lamp is possibly faulty or on the way out.
try uninstalling and re-installing the scanner.
Also check that the AC adaptor is,nt overheating, unplug for an hour and then retry setting it up.
Mike @ Compurepair.

Feb 22, 2008 | Visioneer OneTouch 9220 USB Color Scanner

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