Question about Creative Labs Zen Touch MP3 Player

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Creative vision m

After reading forums downloading everything several times, still cant get vista to reconise my mp3 being connected..ca u help?

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  • jay1969 Jan 13, 2008

    after reading forums downloading everything several times, still cant get vista to reconise my mp3 being connected..ca u help?

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You should not have had to install anything for the Zen to work on Vista. If you have installed any Creative software, remove it. Reboot, plug your player in, open Device Manager, and remove the device that shows up representing your player (completely uninstall it). Reboot again, and plug in your player. It should be recognized now.

If that still doesn't work, then boot your player into Recovery Mode, and perform both a Disk Cleanup and a Reformat. Reboot the player and try plugging it in again.
if it still doesn't try another computer and upload the latest firmware to it and then try it on your pc after firmware is loaded

Posted on Jan 21, 2008

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1 Answer

Creative zen not reconised


What you might want to try is to connect the USB cable to the device and an open port on your PC and let it charge and see if after it has a full charge if you can power it on without having any other problem. Or if after it has a full charge if it is recognized by your PC as a connected device. If it has a full charge and recognized by your PC you should be able to use it without having any problem. Another solution is to download the updated firmware software, run the firmware update check your device and see if the display shows the Creative Labs logo if so you are in the clear and it should work without any other action needing to be taken on your behalf

Jan 31, 2010 | Creative Labs Zen Vision Digital Media...

1 Answer

My zen vision m only charges half way, even if I have been charging for several hours. Do I need a new battery?


Hi you can try going to Creative's web site and downloading there Creative MP3 Player Recovery Tool software and what that does is update everything and most of the time it will fix what the problem . I would try that first.

I hope this helps

Sep 11, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My creative vision m only turn on when if connected to outlet.and the mp3 is fully charged


Hi you can try going to Creative's web site and downloading there Creative MP3 Player Recovery Tool software and what that does is update everything and most of the time it will fix what the problem . I would try that first.

I hope this helps

Sep 10, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My creative zen vision:M 30GB


Hi you can try going to Creative's web site and downloading there Creative MP3 Player Recovery Tool software and what that does is update everything and most of the time it will fix what the problem . I would try that first.

I hope this helps

Jan 05, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative zen mp3 help please


You will need to put the Zen into recovery mode and erase the firmware, then reload the firmware. Follow these steps:

To Erase the Firmware:

1. Get a paperclip and straighten it out.

2. Hold down the Play/Pause button, and put the paperclip through the reset hole. Release the paperclip while continuing to press the Play/Pause button until you see the screen change.

3. Select "Reload Firmware."

To Load the new Firmware:

Go to www.Creative.com/support --> downloads. Click through the navigation and download the latest Zen Touch firmware. Reboot your computer, then plug in your Zen via USB cable. Double-click the firmware icon and then click upgrade.

Apr 02, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Vision M not recognized


I'm having the exact same problem. My zen is 'charging' but isn't detected anywhere on my pc and I'd leave it charging for days but nothing happens. I've tried different usb ports, reinstalling the software several times but nothing. I recently reinstalled Windows and with my new pc my Zen cannot work on it for some reason?! I put previous files from my old pc onto my Zen hoping that I could transfer them onto my new Windows pc but I fear I've lost the data on my Zen completely. Arggh, any suggestions guys? Please..x

Feb 29, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

In recovery mode.also switched to vista won,t read player


http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=173478

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2 Answers

My computer won't read my mp3 player on vista


Go here:

http://us.creative.com/support/downloads/download.asp?MainCategory=213&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+Vista+64-bit&region=1&Product_Name=ZEN+Vision%3AM+30GB&Product_ID=16002&modelnumber=&driverlang=1033&OS=27&drivertype=0&x=25&y=3

Download #2, 3, and 5.

Nov 14, 2007 | Creative Labs ZEN Vision:M Digital Media...

4 Answers

Creative Zen Vision M failure


my device isnt recognised on the computer and i hit reload firmware, so i cant add it on again, any suggestions?

Oct 05, 2007 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Creative Labs 30GB Zen Vision:M


To put songs on your creative, just use the software that came on the cd. If you don

Jul 18, 2007 | Creative Labs ZEN Vision:M Digital Media...

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