Question about Hitachi FDX Series 43FDX10B 43" Rear Projection Television

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43FDX10B working Great until Time Warner installed cable box

A Time Warner contractor took 3hrs trying to install a cable set-top box which resulted in the blue convergence problem. It will not go into the "+" signs. If I move one that turns white, the others get out of balance. I cannot balance this. The Time Warner contractor's manager never came out to view what has happened and insinuates I just want a new tv. My circuit city warranty expired and their TV repair person had changed the board and ic's 1.5 years ago and said it should last a long time. Well, he since retired and I consulted other TV repair people in my city which say the cable box cannot cause this. Well, it happened again 2 days ago, the colors went askew and I called TW and they had to reset the box. The words were diagonal (instead of horizontal) and the colors were all over the place like a rainbow and after resetting the box, everything was in order except the blue again. I had to try & get it back together again and now I see yellow squiggly's along with blue waves in the regular picture. Time Warner finally sent a TV repair person out to assess this after 2 months! and he stated I needed a new board and the DCU is gone. He stated Hitachi does not make any new boards for my TV. I don't trust any of this. MY TV WAS FINE with just Basic Cable. The cable box installed and contractor could not getting a signal had left my tv on for 3hrs with a blue screen showing resulted in my blue convergence being thrown off. Help!

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Re: 43FDX10B working Great until Time Warner installed...

Try connecting the box to a different input
also try connecting another device (like a VCR) in place of the box to see if the problem exists without the cable box

Posted on Jan 13, 2008

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