Question about Kenmore 80809 Microwave Oven

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Kenmore microhood model 721.80833500

This is my second microhood of this same model. The vent cover above the door keeps breaking off. The first one I had I had to replace the vent cover twice, and on the third time it broke Sears just replaced it. Yesterday the send microhood's vent cover broke off again. Now I have to call Sears AGAIN, and either get another new vent cover or get a new model of microhood. The plastic tabs that are the only thing that hold it in place keep breaking off on the left side. We checked the balance of the microhood and it's in balance. Does anyone else have this problem with this model? It's the stainless steel Kenmore Elite.

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  • fredshef Jul 14, 2008

    I have the same problem--those thin plastic tabs are definitely not sufficient. I guess I'll call Sears and see what they will do...

  • Anonymous Nov 22, 2008

    I have the same problem. I small piece of duct tape on the top and out of sight is holding it in place just fine.

  • Anonymous Feb 20, 2009

    The vent cover above the door breaks of.

  • Anonymous Feb 20, 2009

    the vent cover above the door breaks of. It is a brand new machine. I have taped the vent cover.  Do I need to say I am deeply disappointed in Kenmore?

  • tess483 May 20, 2009

    I'm having the same problem.  Just bought one year ago.  Will call for service.  This issue needs to be addressed.  All the same postings say there's a big problem.

  • chandlerhtr May 22, 2009

    Vent grille just The tabs on the top are too thin and cheal. Should have been metal. We have had this microwave for just barely over a year. I'm sure Sears won't replace it. Even though there is obviously a problem.

  • Anonymous May 26, 2009

    same as listed above. tabs break off.

  • T Merricks Aug 11, 2013

    What's the part number I need to replace mine now



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Our tray that goes around and back and forth jumps the tracks and stops and turns the other way I can put it back on track before it makes a round it jumps the tracks again and starts going the other way is there a part that need replaced

Posted on Mar 19, 2013


I have that model and when my son pushed the dial it poped inside the microwave. I have to call service. I think I will replace with another model.

Posted on Jun 13, 2008

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When did you purchase this microhood? Do you have the extended warranty on it? I'm having the same problem. It's driving me crazy.

Posted on Feb 08, 2008

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From page 36 of the online version of the owner's manual, which also mentions the active grille's presence on some models:

Oven Light

Replace the burned-out bulb with a 120 volt, 20-watt
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We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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On the resulting page, look to the right for the blue "View Manuals" button.


That Sears-related site has many free manuals. While the manuals they list there are all free, they will ask you to register.

Many times, the owner's manual will have the installation instructions inside. This is where you will find that information.

If yours is not listed there for free, you would have to order it through the
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