Question about Acer Aspire 3610 Notebook

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Dvd/cd rom not working

I am having trouble with my dvd drive in my acer aspire 3610 notebook computer. I can hold it up to my ear and hear something happening when I put a disk inside however the computer does not seem to recognize this anymore. It used to till a few month ago and I am completly baffled by it.

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  • the dodger Jan 13, 2008

    thanks for getting back, that really isn't the problem. It seems to not have any recognition. I can hear the unit trying to run. Do you think It is a software or a hardware problem.

  • the dodger Jan 13, 2008

    no, I'm still of XP.

  • OdaNobunaga Mar 09, 2008

    i got an acer aspire 3610 on my hands w a non-working, not recognizable dvd drive by bios. i had read some previous post w similar probs but in my case does it mean that my dvd drive is "dead" n it's needs replacement?

  • Anonymous Dec 28, 2008

    I have the same problem. Does not seem to work on both Linux and Windoze.



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Can u reset the dvd rom drive in the system does it pull out can u psuh it back in on side whole unit justto make sure pushed in all way could be broke u can get one on ebay cheap

Posted on Jan 13, 2008

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  • nick helpap
    nick helpap Jan 13, 2008

    oh so u can get into windows then when u go to my comp u dont see the drive ? thats software iissue that cant make it dissapeer are uusing vista ?

  • nick helpap
    nick helpap Jan 13, 2008

    ok xp cheak bios does it show up in there ok if so good sighn next try booting into xp cd set cd drive 1st in bios if it boots into that cd then yes software issue uslaly by spyware or sum other software u instaled before it whent out what was the last thing u did

  • nick helpap
    nick helpap Jan 13, 2008

    ok xp cheak bios does it show up in there ok if so good sighn next try booting into xp cd set cd drive 1st in bios if it boots into that cd then yes software issue uslaly by spyware or sum other software u instaled before it whent out what was the last thing u did



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Acer aspire 3610 dvd drive does not work

Check it is "seen" in the bios first, a failed device will often disappear from the bios
Then, in My Computer, see if you can see the DVD Icon
Now If you can see it, go to Control panel, device manager and see if there is a yellow exclaimation mark next to the device, indicating a problem. If there is, the device has possibly failed, but you can try to remove the retaining screw that holds it into the laptop remove the DVD and re-insert it. This works most times IF the device still has life left in it

IF you cannot see the DVD in My Computer, repost and I'll talk you through the next stage, which involves resetting the filters in the registry

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If you open My Computer, and there is no icon for the CD/DVD drive, then your computer has a "hardware" problem. Take it to a qualified technician for trouble-shooting, and possibly for disassembly/replacement of the drive/reassembly.

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This is not a problem that you can fix yourself.

Take your computer to a qualified technician,
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Your LCD display could have gone bad. Try hooking up an external monitor to the laptop. If the external monitor works, then your LCD is bad. If that's the case it may be more cost effective to purchase a new laptop. Prior to doing so, I would check with Acer to find out how much they will charge you to replace the LCD. Good Luck!

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If it doesn't work at all, go to My computer, right click>properties>device manager>hardware, then at the top you will see an icon that says(when you put the mouse over it) scan for new hardware. See it this shows the drive. You can also press F2 or DEL on boot up and highlight 'Standard CMOS Settings' and see if your drive is seen by the bios. You may have an option to press a key to detect all drives, or press enter on the 'secondary' line and see if it is recognised. If all this fails it may be that either the power connection to your drive has become detatched or the drive itself is faulty. Please rate this solution.

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