Question about Maytag Neptune FAV6800AW Top Load Washer
Maytag neptune tl washer
I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley hub, just follow the service manual removal steps to remove clutch pulley hub. Pull the plastic cover off the clutch pulley hub and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives the spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley hub to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 3.5 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found it online and I believe you can order it in PDF format from Maytag. Good luck!
I just went thru my 10th load of a mix of light, medium heavy loads and all work fine no unbalance errors (DC/UC). Doesn’t fix the tangle problem :) Prior to this fix I could only run the washer with no clothes in it to complete a cycle with no dc/uc error codes.
Posted on Dec 15, 2008
Wow we are going through the hell right now with this machine. This is our second fav6800aww because we had Sears replace it 4 years ago when we first bought it because it was spitting out DC errors within the first 30 days of owning the machine. Now we have been without our machine for 2 weeks now. Two Sears repair techs were unable to fix the machine. It is not going into Spin cycle and stops at 12 minutes and then spits our DC codes. They replaced the clutch and then they reinstalled the clutch today because the first tech installed it wrong. As soon as the repair tech left today and we tried to run a load it stopped at 12 minutes and wouldn't go into the spin cycle. We called Sears and they couldn't locate the tech and they are going to send someone out in two days! Sears service is HORRIBLE. I will never buy from Sears ever again and I will never buy another Maytag ever again. I cleaned the screens on the water lines as suggested above and now we are able to restart the machine when it fails the spin cycle so at least the load can complete, but this has been a nightmare!!! If Sears cannot fix this machine after 4 attempts they must give me a new one as per my contract. Good thing we got that service contract even though they have been useless!!!!
Posted on Sep 23, 2008
There should be a law suit for this machine just as there was for the front loader neptune because the machine is clearly a piece of **** and everyone that owns one seems to have the same problems
Posted on Mar 17, 2009
The code is dc not fl for the flow problem do I have to claen the screens
Posted on Mar 08, 2008
Get rid of the washer! I know that sounds a little crazy but we have the same problem. My husband too fixed the clutch first but then it completely burned up. Thinking we knew what part needed to be replaced we bought a new clutch for $200 and today it started to just spin itself with 26 minutes left, over and over and over and it will not complete the cycle. I am done with it, we have only had it for 3 years but we just got back from Home Depot and our new LG comes in on Wednesday. They take the old piece of junk away for .01 which to me is a BARGAIN!
Posted on Mar 02, 2008
We had this same problem!!! Check your Clutches! Husband repaired ours and avoided buying these expensive things!
Posted on Feb 26, 2008
I dont know if this will help but we had the same problems. I disconnected the water lines and found both screens clogged ( you can use a pair of plyiers grab and twist them out ) I cleaned them out and I can hear a lot more water flow. The machine is working now no more dc or uc codes.
Posted on Jan 19, 2008
Need a little more information. You explanation is too short for troubleshooting. Could you supply the model and serial number. This will help in the process.
Posted on Jan 15, 2008
Get rid of the machine...dont waste another penny on it..have had the computer board replaced 5 times,the motor control board replaced,,,the clutch replaced,,and now the transmissions..the machine is 2 years old..cost 1000.00...da.,where is maytag dependability? They now deem my washer unrepairable....been without a washer for 3 weeks now while they figured that out....still waiting for my warranty which I am so so glad I bought to inform me of what they intend to do....this machine should have a class action law suit and i am trying to find out if it is in the works....model number fav6800aww...piece of junk.......cindy n.
Posted on Sep 16, 2008
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Posted on Jan 02, 2017
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