Question about Canon PowerShot A310 Digital Camera

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STOPPED TAKING PICTURES

MY CAMERA WAS TAKING PICTURES JUST FINE AND DOWN LOADING TO / THEN ALL OF A SUDDEN THE SCREEN WENT BLACK AND WOULD NOT TAKE ANYMORE / WOULD SHOW WHAT PICTURES I HAD TAKEN BUT WOULD TAKE ANY MORE / BATTERIES ARE FINE

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  • kiya2 Jan 14, 2008

    The Canon A310 was given to me by a friend. I deleted the pictures that was stored in there and suddenly the LCD went blank. I recently changed the batteries, but the problem is still there. What should I do?

  • maezette Jul 31, 2008

    i also have the same kind of problem with my old ixus i. can anyone help me?



    thank you.

  • bekaydor3 Sep 05, 2008

    My camera did exactly the same thing... Now it has a black screen and will not show the pics. It goes through the motions, sounds like it is taking the pic but you cant see anything, When you download it is all black as well....I have tried replacing the batteries and changing the settings, nothing works.

  • louisiana11 Oct 03, 2008

    My camera went black and stopped taking pics.

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  • Canon Master
  • 4,738 Answers

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. I recently had an A310 and an A300 both fixed for free under this program. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Posted on Jan 13, 2008

  • CameraR
    CameraR Jan 15, 2008

    Kiya,

    Take a picture. If it's also blank then you have a defective CCD. Contact Canon as outlined above.

  • CameraR
    CameraR Jan 15, 2008

    Kiya,

    Forgot to add that Canon will still fix it free for you even though you got the camera from a friend.

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