Question about Neff B7740N0GB Microwave Oven

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Broken door hook

How do I replace a broken door hook? I have a new hook but cannot see how to remove the door cover to access the hook.

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  • Jimol Feb 12, 2008

    Cant seem to be able to remove Neff Microwave Combination oven door

  • expatuk Jun 17, 2008

    Have a loose door handle and cannot get the inside cover off to gain access to tighten the attachment fitting.

  • djj2008 Oct 27, 2008

    Left hand hook snapped.

    I have located a spare part but how do you get the door apart to fit it?

    Will it go back, as new?

    David Jackson

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The plastic cover on the inside of the door is purely push fit.
To force it off I used 2 strong stainless steel dinner knives.
By easing one knife between the internal glass and the plastic cover I managed to spring one corner by using the other knife on the external bottom edge of the plastic cover.
Try concentrating on one end and once this springs out it is easy to free the rest without having to take it off completely.
The hook is simple to do but be careful with the spring.
All in all it took 3 minutes!

Posted on Nov 04, 2008

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Hi we have a bosch combi microwave/oven/grill and the glass door shattered whilst using the microwave any ideas if we can just replace the door?

Posted on Jul 03, 2009

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Posted on Jan 02, 2017

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1 Answer

I'm unable to open the microwave door on model Sanyo EM-S8586W as it appears the spring is broken. How do I remove the cover so I can replace the spring please?


make this steps and fix it. God bless you

  1. Open leverCheck your microwave lever to determine if it is damaged. If it is broken, simply replace the lever to get your microwave door fully functional again.
  2. Door springResponsible for keeping downward pressure on the door hook, the microwave door spring can begin to malfunction. If this part is broken and prevents you from opening your microwave door, replacement is necessary.
  3. Door latchOne reason your microwave door may not open properly is a broken door latch. Located inside the microwave, the door latch manipulates the door hook to keep the door closed for safety and top performance. If broken, the door could become stuck in the locked position.
  4. Door hookIf your microwave door will not release properly, the door hook could be damaged. Located inside the door, the door hook is made of plastic and prone to breakage with extended use or age. As this part is unable to be repaired, the only option is to replace it.
  5. Button or button springIf the microwave door will not open, it could be an internal failure of the button or button spring. If it is determined that either of these parts is the source, both are replaceable and it is recommended that they be installed at the same time.
  6. Handle actuatorIf the microwave door will not open the plastic handle actuator could be broken. Connected between the door button and the door latch assembly, this plastic part could become damaged and brittle over time, which makes breaking inevitable. If this occurs, replace the handle actuator to get your microwave fully functional again.

Oct 26, 2013 | Sanyo Microwave Ovens

1 Answer

Door latch


see this causes and fix it. God bless you
Open Lever If the microwave door won't open the open lever might be broken. This part can be replaced separately.

Door Spring If the microwave door won't open the door spring may have broken. The door spring is located inside the door and keeps downward pressure on the door hook.

Door Latch If the microwave door won't open the door latch might be broken. The door latch is inside the microwave. The door hook, which is part of the door, engages with the latch to keep the door closed during operation. If the door latch or actuator breaks the door may not open.

Door Hook If the microwave door won't open the door hook might not be releasing properly. The door hook is installed inside the door and normally releases when the door is opened. The hook is made of plastic and will break over time. When this happens it will need to be replaced, it can't be repaired.

Button Spring If the microwave door won't open the button spring might be broken internally. The button spring can be replaced.
Button If the microwave door won't open the button might be broken internally. The button can be replaced.

Handle Actuator If the microwave door won't open the handle actuator might be broken. This is a plastic part which can become brittle over time. This part is connected between the door button and the door latch assembly.

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Oct 15, 2012 | Samsung SMH9187 Microwave Oven

1 Answer

NEFF H5430NOGB Integrated oven - door won't close, the ;hooks on the door itself seem to have gone loose so they ill not clikc inot place when trying ot close, door just flops open.Amy ideas???


I had this problem. The spring inside the door which pushes the the latches down had broken (plastic peg had broken off).

I managed to fix it by attaching the broken end of the spring to the door frame using a small nylon cable tie using the small hole in the plastic fingers which was already there. Note you need to remove the inside door surround.

See the following link to remove the plastic cover on the door

http://www.fixya.com/support/t1267577-replace_front_glass_door_neff_microwave




I had an interim solution which was to tie some thin string to the latch and feed it under the door and pull on the string when closing the door (when it should be latching.

.





It was

Dec 06, 2010 | Neff H5430 Convection Microwave Oven

1 Answer

I have whirlpool model GT4175SP.after heating a dish i cannot open the door as it has no spring action and microwave does not work. but there is power and light. jay


It may be a broken door open lever or a worn or broken door open button, or possibly the spring mount for the door latch heads (hook-like projections) may be off inside the door.

If it's an owner the range type, you can likely get to and replace the door latch parts by just removing the control panel assembly.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you have to remove it from the wall to remove the cover, y
ou can download Whirlpool owner's manuals and installation instructions here.

If it's a counter top unit, you will need to remove the outer cover to get to the door latching parts, in which case you can see these files: safety disassembly.

Once it is apart, you'll be able to see how the door open button would press against the door open lever, which would then lift up against the door latch heads (hook-like projections on the door) and the door should open.

You can find links to helpful exploded view diagrams and part ordering help here.

I recommend that you bookmark that link to your favorites.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Dec 25, 2009 | Whirlpool Microwave Ovens

1 Answer

The door handle on my GE Spacemaker XL model JVM1330BW 003 broke off so I decided to replace the entire oven. Can you recommend a replacement that will fit into the same recess and have the exhaust vent...


If the outer door is not broken. All you have to do is replace the handle. You will need to access the door handle mounting screws and remove them to replace the door handle. To access the screws on MOST microwave ovens, you must remove the inner door panel that goes around the perimeter of the glass. This can be accomplished by using a small screwdriver or putty knife and carefully insert along the seam of the inner panel and pry the plastic up. Work your way slowly around the perimiter of the glass to pop the panel loose. Use care not to pry against the glass. The glass is tempered and also has an RF shield that shields you from harmful microwaves.

With the inner panel removed, the door handle screws are visibile and can easily be accessed with a screwdriver. Simply remove the broken handle and install the new one. Re-insert the inner door panel, gradually working your way around the perimeter of the door glass to ensure it snaps back into place and seats properly.

This repair can be done with the door in place, or you can remove it for easier access. If you decide the remove the door, open it all the way and lift straight up at the hinges. The door will lift off of the hinge pins. On some microwaves, you may have to remove the upper grill cover over the door (if equipped) to accommodate door removal. Place on a hard flat surface with some towels under it for padding. This protects the door facing from scatches.

NOTE: Some doors have a hinge pin that needs to be removed, or screws holding the door in place at the hinge.

You can view an exploded view diagram of your microwave at pcappliancerepair.com for reference. Just type in your model number and locate the parts listing for the door. The part number for the door handle is WB15X10020. If the outer panel is damaged, you may have to replace the entire door. The part number is WB55X991. The cheapest web source I have found the handle listed is appliancepartspros.com for $47. The entire door, however, sells for $110 at pcappliancerepair.com.

The RF inside the cavity of a microwave oven is actually controlled by the RF shield in the glass. As long as the glass is intact and the inner door facing is not bowed, warped or cracked, you will not have to worry about RF leakage (even with the handle broken off).

If you have any questions, or require additional assistance, please let me know. I hope this helps you.

Nov 03, 2009 | Microwave Ovens

1 Answer

Door latch has broken and is stuck inside locking mechanism


I'm not familiar with non-US models, but you would probably have to use needle nose pliers to pull it out.

If that won't work, you'd have to remove the outer cover of the oven, and then you can see how the door latch heads (the hook-like devices sticking out of the door) interact with the door latches and the opening mechanism.

Then you can call AEG at the number in your manual to see if they will sell replacement parts.

If you don't have the manual / IFU, then I would suggest contacting the manager at the dealership from which you purchased the oven to see if they have contact info for AEG.

To replace your latch heads, normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Oct 19, 2008 | AEG MCD343EUM 750 Watts Microwave Oven

1 Answer

Have a panasonic slimeline combi microwave and the plastic hook which helps keep the door locked is broken, therefore the microwave will not work


If you gently push up on the door latches (hook-like devices on the door) there should be spring tension. If they just flop right up, the spring is off.

Normally the problem is not the spring, but a broken spring mounting tab on the door latch head (hook) assembly or the inner door panel.

If it's the door panel, it's usually easier and cheaper to use epoxy and some kind of hardware to fashion a new spring mount.

Of course the door latch head (hook-like device) is easy to replace or repair if that's the issue.

We have critical safety & disassembly info at our site, linked here.

You can order Panasonic parts here.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

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Sep 23, 2008 | Panasonic Microwave Ovens

1 Answer

Fit door hook on microwave oven


Depends on brand and model, of course, but normally you have to separate the door panels (as shown in the attached photo) and then you'll see the screws you need to remove.

We're happy to help and we appreciate your thoughtful rating of our answer.

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Feb 27, 2008 | Microwave Ovens

2 Answers

Broken door handle


bogus...use a Torx driver to remove the door screws...careful of the glass. Replace the handle and reassemble. You may want to take digital pictures along the way. Parts available from ge or other online parts guys.

Dec 18, 2007 | GE Advantium SCA1000H Convection /...

2 Answers

Microwave door hook broken


Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the screws you need to remove.

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Oct 20, 2007 | Microwave Ovens

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