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Sounds like they did not use a iTunes to copy the songs to the iPod.
iPods/Phones/Pads, etc require iTunes to create a sort of file that tells the iPod where the music file is located at on the mp3 player.
So if they just plugged it in via usb and drag and dropped mp3 files over then there is no file to tell the iPod where they are.
So you'll need to drag those music files off of your iPod back onto a computer and then use iTunes to import the songs into iTunes and sync your iTunes library to your iPod.
Itunes is what is known as proprietary software. Which basically means that it only works with hardware of the same brand. (Apple- Ipod) You will not be able Itunes to load mp3 files on a Sansa MP3 player.
itunes is downloaded and installed on your computer. not onto you ipod. once itunes is installed on your computer, open the program and connect your ipod to the computer via usb cable. It will mount to itunes and then just learn how to use it and load your music.
The Rio Carbon is completely incompatible with iTunes (which uses AAC format). It only accepts mp3, wma, and some WAV's. The Rio Carbon is still the best mp3 player I ever owned, but since Rio doesn't make them anymore, it will never be compatible with iTunes. You can use it with Rhapsody's Mp3 Only service, or any music service that gives you the files in mp3 format - but you can't sync the songs through the music service's "synchronize function" - you have to download the files to a location on your computer, and then use the Rio music Manager to transfer the songs to your device.
This is an "Mp3-CD player," which is not the same as an "Mp3 player." This device will only play mp3 songs that are recorded onto a CD in audio format. It will not take songs from iTunes, etc. By the way, iTunes songs are AAC format, rather than Mp3 format, so you can't just burn iTunes songs onto a CD and expect it to work with this player either. Sorry.
Its a nightmare. Apple / Itunes make it hard for you to import their music onto any other device. itunes is not MP3 format. I am having the same problems. I will let you know if I manage to solve this and get my music onto my phone.
The Rio Carbon will not play songs from iTunes unless they are in mp3 format. If you cannot download the songs in this format then I would recommend a program such as mediacoder to convert the tracks. I don't know why iTunes was recommended for the Rio but I would just use drag and drop into the folder called Music on your Rio.
First off...I'm sorry. This isn't going to be super-simple or automated.
The Insignia MP3 players play MP3 and WMA audio files only (okay...and audio books). If you have a pretty nice collection of unprotected music files that you have purchased from iTunes, then you'll be able to do this conversion.
The Insignia player will not sync with iTunes...the program and the player are not compatable. You do not need to use Windows Media Player to load music on your Insignia player.
Here's the process:
Set your Insignia player to Mass Storage or "File & Folder". This makes it look like another drive to the computer.
Navigate to the Options or Preferences area (it's different depending on whether you use a Mac or a PC), select the BURN tab and set the file format to MP3 and the quality rating you desire (I suggest either 128kb or 192kb).
Select the songs you want to put on your player.
Tell iTunes to "Conver to MP3" the songs you have selected.
Once these files are copied as MP3s, Navigate to the iTunes folder (should be in My Documents/My Music/iTunes). I reccommend placing a shortcut to your iTunes folder on your desktop for future use.
Drag and Drop your music files to your Insignia player.
You're good to go. Unplug the Insignia player and enjoy!