Question about Graco Quattro Tour Kentshire Stroller

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Pakc & play set up

I can't get my pack & play to set up. Each side is suppossed to lock when you pull it up, but I can't get the sides to lock in place.

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  • 17 Answers

I had the same problem with the pack & play that I used for my youngest. It turns out that the centerpiece (looks like an extra leg for support of the pad) needed to be pushed all way down, where the leg was resting firmly on the ground, before you lock the sides. When it was time to fold the pack & play back up, you have to pull the middle up first for it to unlock properly.

I hope this helped!

Posted on Jan 14, 2008

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Posted on Jan 02, 2017

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I think I may know how to solve your problem. I had a similar issue with the pack and play my mother-in-law gave me.
It seems to never work if you set the play pin up right and try to lock the sides up. Tug and pull all you like it just wont do it. I would suggest that you collapse it completely, then try to lock the sides, short first, while the system is either upside down or on its side. Then lock the longer sides.
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it's treaky and coming back blocked very fast. you have to manage all of them at the same time


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My wife and I have the same model for visits by our granddaughter. She was having the same trouble as were you and, like you, we did not have instructions.

I'm happy to share with you what I found to close the model up for storage. It may not be the same as what the manufacturer envisioned but it worked for us.

-- With the pad removed from the inside of the Pack n Play, pull up on the red handle so as to loosen the legs;

-- Next, you will find there is a big button in the middle of each of the long sides of the Pack n Play. Start with either long side. You will have to press very hard on either side of that button; I found it helpful to use both hands, one pressing on the outside of the playpen, the other hand pressing on the inside of the playpen. Pressing these together will loosen the long support arm at the open top of the Pack n Play.

-- Do the same for the opposite long side.

-- You will also do the same, one button, one side at a time, for each of the two short sides of the Pack n Play.

-- Now pull up on the red handle in the middle, and guide the four corners so they meet and close.

-- Cover.

I found the buttons may not have fully allowed the support arms to collapse, thus blocking the Pack n Play from folding down completely. If so, try pressing the button again (both the outside and the inside at the same time).

By the way, I've found it to be an exercise in frustration in trying to obtain an instruction manual from the manufacturer. I'm very disapopinted with this purchase and in particular this company.

Hope this helps!

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