Question about SanDisk Sansa e200 MP3 Player

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Sansa e200 won't connect to mac when I tried

Didn't connect to new mac when I hooked it up. I disconnected it and now it won't fully refresh and the screen turns dark but not off

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Re: sansa e200 won't connect to mac when I tried

It's just a firmware/software issue. Bring it to the Sandisk service center and have its firmware/software reinstalled.

A Simple Thank you is Good Enough

Posted on Feb 15, 2008

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I just put in a brand new 4gb MicroSDHC card into my Sansa SanDisk Plus & plugged it into my computer. Now its stuck on "Refreshing your media" & I can't even shut it off. Help?

Remove the microSDHC card. Disconnect the Sansa from the computer. Press and hold the power button for fifteen seconds to reset the Sansa.

Be aware that the e200 series of Sansa media players do not work with microSDHC cards, only with microSD cards.

Mar 14, 2011 | SanDisk Sansa e250 MP3 Player

2 Answers

My mp3 player says that the memory is full but I have no songs

if you are deleted the song using computer interface before, it is still on hidden file. plugin your device to computer and go to your sansa directory,
unhide all hidden file and delete it if you are using windows, but for mac pc, just go to the finder then ampty the trash.

Mar 02, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Recently i encountered this Refresh Database problem, whenever i switch ON my player it shows Refresh Database, even it doesn't switch OFF. I need to remove my battery to switch off my player, i tried to...

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + (REC button for Sansa e200 series) button, and reconnect the player to the computer while holding the volume + (REC button for Sansa e200 series) button in. Keep holding the volume + (REC button for Sansa e200 series) button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Dec 18, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

(e260R) Refresh Database eternal loop

Turn it on into recovery mode (Hold + Record Button + Power)
Connect to computer (You should detect a 16MB drive)
Make an empty text file inside the 16MB Drive and rename it to "sansa.fmt"
Unplug the Sansa. You should see now a "Formatting..." on the Sansa's screen.
Sansa fixed!

Sep 13, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e200 shows refresh database fail

try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

Aug 24, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e200 locks up in refresh database during startup

if the computer can find ur sansa(or 16mb format) you should rightcliick and format it. this will delete ur music, videos, etc but it will make ur player usable

Mar 17, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Help i can't open my sansa E200

Go to the place where you bought your Sansa E200 and ask them to have the firmware reinstalled. Most mp3/mp4 players crashes its firmware when you are working on something and the battery goes down. There is nothing wrong with your gadget's harware, just a software issue.. that's all.

A Simple Thank You is Good enough

Feb 15, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

My sansa e200

Well, I hook it up to my computer
2. then I open My documents, My Music ( I rip my songs off cds and add them to my Windows Media Player)
4 .then I copy the song(s) I want and
5. paste them on the Sansa Icon in the My Computer

Hope it Helps!

Jan 07, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Refresh database

Sansa e200 provides a RESET function for unresponsive units. Press and hold the MENU button for 15 seconds, and this should work to regain normal funtionality. Please note: settings and adjustments from the last operation WILL BE LOST. The files however should remain.

Sep 19, 2007 | SanDisk Sansa e200 MP3 Player

8 Answers

Sansa mp3 player freezes at refresh database

The Same thing happened to Me once. All you have to do is reformat it. You can do this by first putting the player in recovery mode. You can do this by putting the hold button on the side where you can see the orange and then plug the device into the computer while holding the power/Menu button. Then go to my computer to Verify that it came up as 16MB-Format. Then you can type into the address bar and type in then once you do that right click on the file you downloaded and select open with compressed folder and drop and drag to the 16MB-Format drive. In the 16MB-Format drive folder select file menu and select New - Folder and rename it sansa.fmt then press enter to save. Finally move the hold switch back and disconnect the device and look at the screen and verify it is formatting and resetting once it's done and finishes the updates restart and if needed pick your language. check and see if you can use your player.

Mar 26, 2007 | SanDisk Sansa e200 MP3 Player

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