Refrigerator is not very cold. Freezer is not freezing items in door. Ice has formed on the back of the freezer.
Our side by side did the same, started because the cooling coils on the bottom (although cleaned regularly), still overworked due to build up of dust and especially pet hair. The heating coil in the freezer compartment which prevents ice buildup in modern (frost-free) units kicks on full time and the compressor can't compensate, thus your perishables start to thaw. Luckily we were still under warranty. hope this helps you at least start diagnosing the problem.
Hi,
Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling
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heatman101
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