There are a few of things that that might be.
1. It has to be reprogrammed. Push and hold through all the grinding, clicking, and when the pump starts, keep it held down and when it gets to the volume you want, then release. You can do it to all the coffee buttons.
2. You might have a blockage ion the brew head.
3. Your grind might be too fine. Adjust to a coarser setting(larger #)
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