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My external hard disk drive lights up but wont boot up

I have a philips 500 gig hard drive its only 5 month old its been working ok but it now just lights up and wont boot up its just making a clicking noise can you help rgds steve

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  • 3 more comments 
  • grizzleya Jan 14, 2008

    thanks for your fast reply

  • drpoobar May 15, 2008

    brand new today, plugged it in and it has been beeping at me for three hours, nothing on the monitor. I've re booted and still nothing. The light is on, but no one is home!

  • Anonymous Sep 03, 2008

    mines the same, took it back after 8 months and they replaced it, it cannot be fixed!

  • beakyou Sep 12, 2008

    have the same problem

  • Anonymous Dec 23, 2008

    had trouble booting, hung on blank screen. Computer won't start if hard drive is plugged in. If the hard drive is attached, the computer hangs when it triesto access it.

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  • 98 Answers

This will be a hardware problem, and needs to be taken back for waranty.

Posted on Jan 13, 2008

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