Question about Xerox WorkCentre PE16 All-In-One Laser Printer

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Xerox PE16 Workcenter

Getting a streak of blank running in the middle of the printed copy, although changed ink drum.

Also the phone attached to the same line as PE16, used it before no problems , now when i try to place a call thru the phone on the same line, the PE16 starts the fax and i hear the fax tones on the line so cannot make a call, and on the PE16 it says recieving fax ???

Please advise me, thanks a million

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  • Anonymous Feb 12, 2008

    PE16 SCANNING SOFTWARE NOT WORKING

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Try cleaning out the scanner

Posted on Jan 16, 2008

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If you print from a printer do you get the blank like?
if Yes, then you may have some dead LED's on the scanner (this will need replacement)
if No, then look at your scanner (small thin glass strip that reads the paper when being copied) and clean it. 9 times out of 10 there is some white-out or toner stuck to it, clean it and that should fix that.

hope this helps with the white line

thanks for rating

Posted on Jan 14, 2008

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