Question about Apple MacBook Pro Notebook
I'm having problems writing DVDs on my MacBook Pro (15", 2GHZ) I get an error code from Popcorn: Sense Key = HARDWARE ERROR, Sense Code = 0x03, and from Apple Hardware Test: 4SNS/1/40000000:TCOP. Are they related? What's to be done?
I got the same problem. The mac internal drive is very choosy about types of disks. Options are - try splashing out a bit more on disks or as LeonAzul suggests go for an external burner. I bought a big batch of cheap discs which only work with an external burner. More expensive jobs are fine with the internal one.
Posted on Feb 28, 2009
Please try using an external burner. If successful, this will verify that the problem is indeed the hardware, and the simplest solution is to replace the drive--I would not suggest attempting LASER or pickup calibration in the field. Obviously replacement under warranty would be ideal, yet I'll check back to suggest DIY resources if you ask. Otherwise, check with Roxio to see if there is a software update that addresses this problem. [aside] A PRAM reset is only slightly more desperate than a 'permissions repair' as a solution to a problem ;) [/aside]
Posted on Feb 13, 2008
I mean "what do I try next?". Surely no need for insults here. I, too am looking for information. I'm in China where I have no hope of explaining my problem to a Chinese techie.
Posted on Jan 15, 2008
Restart your computer, when computer chimes during restart, press and HOLD these keys: "Apple+Option+P+R".
Continue to hold all four keys and wait for the computer to chime three
more times, there is a small interval between each chime as it is
video memory and something else.
After the 3rd chime, you can release the keys and start up as normal, test your DVD burner again and see if it's working.
If you are still having problems I suggest you then test the drive with Verbatim or Apple media. It very well could be that the drive's firmware doesn't support the brand of media you are using.
You can see user reports about your media by inserting a blank DVD and choosing Disc Info from the Recorder menu in Popcorn/Toast. In the window that appears there is a link that takes you to a videohelp.com site where people submit user comments about different brands of media.
If you insert a disc, and here it make a "churning " type sound, it machine may be calibrating the laser. YOur computer may also be under the APPLECARE warranty. If have attempted to fully troubleshoot the issue to no avail, your machine may be eligible for a replacement.
I know it might sound a bit wierd, but stranger solutions have solved problems ... please keep us updated with your progress..
Posted on Jan 13, 2008
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