Acer orbicam 5570 model.. some other application might be using it

** Note ** When the My Pictures or Pictures folder gets full, camera will not work - Cut and Paste all pictures in that
folder to another folder and restart Orbicam program.

If that does not work then do this:

Start - Programs - look for Acer Empowering Technology then Acer E-Recovery - The look at the bottom and you will
"Backup", "Burn disk" and Restore" choose Restore - choose Apps and Drivers at the bottom of Restore tab (it will say
extracting) - once extracted - click Install or Guides and Manuals if needing Orbicam instructions - click Vista or (XP) on the left - click Drivers - click Camera or CCD - on the
right side of the screen, then look for Bison driver or (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) you have then click a phrase that has something like "Install now", follow on screen instructions. Then repeat steps above and instead of driver choose Bison (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) Utility

OK, your problem is not software related. I have visited this page and around 10 others, and done everything to find a solution. Well it has worked for me, and I am taking my laptop to ACER soon as i have found out the problem. Open your Acer Orbicam application and while it says camera not found or whatever grip your camera tight as if trying to close the casing. Twist it both clockwise and anticlockwise and try to nudge it right and left. I believe by carrying it in our backpacks or something the camera messes up with the pressure of other items. That i think is the reason why with their new laptops ACER has discontinued the swivel cam, the new series has fixed cams. So, try this fix and I think it should work becase I had the same problem and it worked. And after that if you still have the warranty go and get it fixed by ACER.
Best of Luck!

It sounds like windows Live messenger is trying to get you to sign in. If this is not a program you use (for internet chat) then uninstall it. If you do use it, sign in.

It is possible that Messenger is attempting to use the camera which is causing your problem.

Hey guys,
So I've been working on this problem for a year now. The connect/disconnect noise was awful. This is what I found out. Took the damn thing apart. Turns out that the wires that connect the orbicam to the internal port (which is near the power button, underneathe) were FAULTY!
When I moved the wires even just slightly, it made the noise, but when I kept them still, and touched the connections, it was fine.

So I took the wires out completely, with both connectors, ordered a new set (industry standard), installed them, and I no longer have the problem.

It would appear that Acer used **** wires or didn't assemble them properly in the first place, because too many folks are having this problem. Even with the Orbicam ceasing to work after only a short time. I assume it's the same issue.

GOOD LUCK !!

I SOLVED THE PROBLEM! ;P

Sorry about my english, I'm from Poland...

My laptop is Acer Aspire 5672, which I bought 2 years ago in US. I had the same problem whith Acer's camera and I was searching internet all the time to fix it, but I didnt find any answers - only questions as yours ;)

Notice, when you move the camera sometimes you hear the noise of plugging the device. Try to use your imagination - THAT PROBLEM IS NOT CONNECTED WITH SOME SOFTWARE ISSUES!!!!!! It's internally in your camera - simple, when you open it (first you have to unscrew off the frame around the screen carefully) you will see that its not propely connected and the plug inside is loose!!!!!!). It's because the cable from 'internal usb' to your camera is very tight. Try to slacken the cable, propely plug the camera and... THAT'S IT!! IT REALLY WORKS!!!

my e-mail: antistar[at]o2.pl

phizzwizz is right. this is not a software problem at all!

My Acer OrbiCam is working properly when you use it as a camera (taking photos) but when you use it in Chat like skype or messenger, only color black will appear. what should I do?

The gripping and twisting works guys

i try to watch some thing on you tube but it says i need to install my abode flash player 2, i'v done that but then it says to close my applications i dont know how to do that idont know where to find it will somebody help me and the athor guys problems if one of you do that i would be greatfull and my respect holla cheers

CAN SOME ONE PLEASE HELP!!!!!!!!
i've uninstalled acer orbi cam and now i can't install it again!!!! HELPP

I have an Acer 5672 and I'm having *exactly* the same problem. The camera worked for a few days after my last reinstall of XP, and then started saying "in use by another application" which of course is not true... also a frequent although sporadic disconnect / reconnect noise. Same problem with Windows Vista (I'm dual-booting). Anyone???

x1kiMmi0x-

i'm getting the same problem. the same error message and annoying beeping noise. have you found another solution? i'll keep looking and repost anything helpful that i may find. thanks!