Question about Acer Aspire 5500 5570-2609 Laptop

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Acer orbicam 5570 model.. some other application might be using it

I'm really getting annoyed by what is happening to my laptop.. anyway, my os is XP and my Acer is 5570..before, i wasn't experiencing any problem with my orbicam until the other day... it kept saying that another application might be using it but (as far as i know) there is no application open and i can't think of another application that might use it... the thing that pisses me off is that it reconnects by itself and then the beeping sound is continuous(like the sound when a flash drive is found and then removed... and that's for many times.!) I've tried to look for forums to help mw with this problem but as for now there is still no reply from them.. back to what i was explaining, there is another pop up window and in the title bar it says that "Sign in with Windows Live ID." I never get those before so now i'm wondering if this is done by a malware or something.. please help me.! i'm begging.! i don't know what to do when it comes to something like this...

:(

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  • x1kiMmi0x Jan 13, 2008

    actually, i am not using that for internet chat.. i'm using yahoo messenger... lately, everytime i try to use my webcam and i try to close the windows, the beeping sound is still there and the window for live messenger randomly shows up... i'm really desperate cause this never happened before and that my bluetooth connection is not working as well.. i'll try what you have told me... thank you.. i'm really hoping for another solution.. i hope this will work.. ü

  • xo-amber-ess Jan 01, 2009

    i need HELP !! my webcam is woking fine it just wont work on windows live messenger it keeps sayin (
    We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again. ) But it isnt in use as far as i know please help me the make of my webcam is sumvision

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OK, your problem is not software related. I have visited this page and around 10 others, and done everything to find a solution. Well it has worked for me, and I am taking my laptop to ACER soon as i have found out the problem. Open your Acer Orbicam application and while it says camera not found or whatever grip your camera tight as if trying to close the casing. Twist it both clockwise and anticlockwise and try to nudge it right and left. I believe by carrying it in our backpacks or something the camera messes up with the pressure of other items. That i think is the reason why with their new laptops ACER has discontinued the swivel cam, the new series has fixed cams. So, try this fix and I think it should work becase I had the same problem and it worked. And after that if you still have the warranty go and get it fixed by ACER.
Best of Luck!

Posted on Apr 21, 2008

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Hey guys,
So I've been working on this problem for a year now. The connect/disconnect noise was awful. This is what I found out. Took the damn thing apart. Turns out that the wires that connect the orbicam to the internal port (which is near the power button, underneathe) were FAULTY!
When I moved the wires even just slightly, it made the noise, but when I kept them still, and touched the connections, it was fine.

So I took the wires out completely, with both connectors, ordered a new set (industry standard), installed them, and I no longer have the problem.

It would appear that Acer used **** wires or didn't assemble them properly in the first place, because too many folks are having this problem. Even with the Orbicam ceasing to work after only a short time. I assume it's the same issue.

GOOD LUCK !!

Posted on Nov 27, 2008

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I SOLVED THE PROBLEM! ;P

Sorry about my english, I'm from Poland...

My laptop is Acer Aspire 5672, which I bought 2 years ago in US. I had the same problem whith Acer's camera and I was searching internet all the time to fix it, but I didnt find any answers - only questions as yours ;)

Notice, when you move the camera sometimes you hear the noise of plugging the device. Try to use your imagination - THAT PROBLEM IS NOT CONNECTED WITH SOME SOFTWARE ISSUES!!!!!! It's internally in your camera - simple, when you open it (first you have to unscrew off the frame around the screen carefully) you will see that its not propely connected and the plug inside is loose!!!!!!). It's because the cable from 'internal usb' to your camera is very tight. Try to slacken the cable, propely plug the camera and... THAT'S IT!! IT REALLY WORKS!!!

my e-mail: antistar[at]o2.pl

Posted on Sep 09, 2008

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** Note ** When the My Pictures or Pictures folder gets full, camera will not work - Cut and Paste all pictures in that
folder to another folder and restart Orbicam program.

If that does not work then do this:

Start - Programs - look for Acer Empowering Technology then Acer E-Recovery - The look at the bottom and you will
"Backup", "Burn disk" and Restore" choose Restore - choose Apps and Drivers at the bottom of Restore tab (it will say
extracting) - once extracted - click Install or Guides and Manuals if needing Orbicam instructions - click Vista or (XP) on the left - click Drivers - click Camera or CCD - on the
right side of the screen, then look for Bison driver or (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) you have then click a phrase that has something like "Install now", follow on screen instructions. Then repeat steps above and instead of driver choose Bison (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) Utility

Posted on Feb 02, 2008

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Phizzwizz is right. this is not a software problem at all!

Posted on May 28, 2009

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My Acer OrbiCam is working properly when you use it as a camera (taking photos) but when you use it in Chat like skype or messenger, only color black will appear. what should I do?

Posted on Sep 21, 2008

The gripping and twisting works guys

Posted on Aug 28, 2008

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I try to watch some thing on you tube but it says i need to install my abode flash player 2, i'v done that but then it says to close my applications i dont know how to do that idont know where to find it will somebody help me and the athor guys problems if one of you do that i would be greatfull and my respect holla cheers

Posted on Jul 06, 2008

CAN SOME ONE PLEASE HELP!!!!!!!!
i've uninstalled acer orbi cam and now i can't install it again!!!! HELPP

Posted on Apr 04, 2008

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I have an Acer 5672 and I'm having *exactly* the same problem. The camera worked for a few days after my last reinstall of XP, and then started saying "in use by another application" which of course is not true... also a frequent although sporadic disconnect / reconnect noise. Same problem with Windows Vista (I'm dual-booting). Anyone???

Posted on Feb 23, 2008

X1kiMmi0x-

i'm getting the same problem. the same error message and annoying beeping noise. have you found another solution? i'll keep looking and repost anything helpful that i may find. thanks!

Posted on Jan 28, 2008

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It sounds like windows Live messenger is trying to get you to sign in. If this is not a program you use (for internet chat) then uninstall it. If you do use it, sign in.

It is possible that Messenger is attempting to use the camera which is causing your problem.

Posted on Jan 13, 2008

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Posted on Jan 02, 2017

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1 Answer

Model5742 web cam not working


The Acer OrbiCam is a built-in 1.3 megapixel webcam mounted at the top of certain Acer laptops. The webcam can record video clips and integrate with instant messaging software. If you are trying to use your Acer OrbiCam but it won't connect, the driver--a small software file that tells the webcam what to do--may be outdated. Acer provides webcam driver update pages for the Aspire 9300 and Aspire 5570 versions.

1.Go to the Acer 5570 or Acer 9300 Driver Download page (see Resources).
2.Click "MS Windows XP" or "MS Windows Vista" on the drop-down menu, depending on your operating system.
3.Select "Acer OrbiCam Bison Driver" from the menu.
4.Click "Save File > OK" and wait for it to download.
5.Double-click on the downloaded setup files to install the driver.
6.Go back to the Acer Downloads page, and select "Acer OrbiCam Driver Bison Utility 1.0.0.13" from the drop-down menu.
7.Click on "Save File > OK" and wait for it to download. Double-click on the downloaded setup files to install the driver.
8.Restart the computer.

I hope you find it very helpful. Thank you for using fixya

Aug 18, 2011 | Acer Aspire 5610-4648 Notebook

1 Answer

How can i install the acer orbicam of my laptop aspire5572


Download the webcam drivers from Acer Support Site

Select your model from the above link & confirm your model.
Choose the Aspire 5570 series,
Then select your OS to download these drivers.

As for your Laptop model, there are 3 different webcam, ie Bison, Logitech & Suyin, so select the correct drivers to download & install for your system.

Hope it helps.

Apr 13, 2011 | Computers & Internet

1 Answer

I have an Acer Aspie 5571 AWXMI Lap Top. Off late now every time I open the ''orbicam'' it says ''the camera is use by another application'' but there is really no other application which is usng the cam.


1. remove the installed OrbiCam application and reboot if required;
2. install the new driver (preferably with the “driver update” wizard from Device Manager)
3. update the Orbicam application 1.0.0.13

This worked for me..
Un-installed the drivers and utilities for the camera.
Went here .. http://support.acer-euro.com/drivers/notebook/as_5100.html
downloaded and installed the Bison 6.96.0.12a driver. (using the right click as mentioned by TimC).
Tested working fine with C:\Windows\BisonXXX …now just to get it working with messenger and Logitech QuickCAM 10.5 for Vista…I’ll keep you posted.
Cheers

For those still wondering how to get your Acer OrbiCam - Logitech to work, I have searched the world over with far too many times failing to get my Aspire 5670 to recognize and work with its built-in webcam. But recently I was fortunate enough to finally find out that installing the latest drivers didn’t work at all whereas a particular old one worked well both on XP and Vista OS.

You should go to this link:
http://www.driverstock.com/Acer-Aspi...131/index.html

Download the zip file then save all contents in a folder that you will browse to use later.

Do not use the setup.exe from that folder. It won’t work… Just go to Device Manager and Uninstall your current driver of Acer OrbiCam. Then click, Update Driver, and point to the folder of those unzip files. Let it install then restart your computer.

When the computer restarts go to Skype or any communication/camera software you’re using and set the video camera. Voila, this time you will see the video coming on to the screen after about 10-15 seconds of black screen.

I have to thank that site for the download.

Last but not least, please remember that this one driver (version 9.4.0.1120) works very well on both XP and Vista… You don’t need to update it to any other higher version!

As for other Acer Aspire models, just check other pages from that website… I have no way of knowing since I only have my model. But I think you will be able to make use of your OrbiCam once again.

Best of Luck and Enjoy Video Chatting!

Numo

PS I think if you get only that driver file (version 9.4.0.1120) from the link after unzipping, please see whether putting only that driver in a new folder and install in Device Manager will get your camera to work too. If so, it will be nice for you to just upload that driver file and paste your link here so that others can just download this file and not all others from the link above.

Check out this link below, it IS a common problem
http://www.theacerguy.com/2007/05/acer-orbicam-fix/

Feb 22, 2010 | Computers & Internet

1 Answer

ACER ASPIRE 5570 BUILT-IN ORBICAM PROBLEM


Seeing it used to work, have you tried doing a System Restore? If you can remember when this started happening, you may be in luck. Just hold down your Windows key (usually between the CTRL and ALT keys on your keyboard) and hit the PAUSE-BREAK key. Then, click on START | PROGRAMS | ACCESSORIES | SYSTEM TOOLS and choose System Restore. If you have a restore point around or before the date this problem happened, click on it and let it go through its steps. Try that.

Dec 06, 2008 | Acer Aspire 5500 5570-2609 Laptop

2 Answers

Acer aspire 5570 build in webcam


You need to download the drivers for your webcam for windows Vista. Go here and choose your computer. In the right box, choose Acer Orbicam (logitech). That is the vista driver. Download and install it. There you go :c)

Jun 21, 2008 | Acer Aspire 5100 Notebook

1 Answer

Orbicam freezing in Skype


click right button on minimizes and maximize and c what happens

Jun 03, 2008 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

Acer orbicam 5570 model.. some other application might be using it


to disable all underground program from running click on start then on run then type MSCONFIG then ok it. a window will come out click on startup then click on disable all then ok. restart yr system i think it will resolve yr problem.
thank u

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1 Answer

Acer aspire 5571 orbicam


that happens to me sometimes with other programs. sometimes when you exit the camera, it doesnt completely exit. you have go to TASK MANAGER, then applications, there you can completely stop the application, and it wil open for you.

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download the driver and application for orbicam from www.acerpanam.com

Feb 28, 2008 | Acer Aspire 5500 5570-2609 Laptop

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