Question about SanDisk Sansa e200 MP3 Player

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Sandisk Sansa e250r - cannot delete mp3 files

The Rhapsody edition comes with the Real Player, which I despise, due to the constant error messages it puts on my computer. I am unable to delete files manually on my computer, because when I go to control panel, it adds it as another drive - F:/ e250 - all it gives me are voice, fm, tmp, photo and video folders. THERE IS NO MUSIC FOLDER ANYWHERE! This worked while at my dad's and grandma's computer - I am scratching my head, wondering where the MUSIC folder is, and why it shows up on other computers, but not mine. I also cannot import any music from the player to my computer, as the MUSIC folder does not show up when I expand the F:/e250 folder. How can I import the files to my computer, and delete some files off of my player?

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  • audreydc1983 Jan 16, 2008

    Thanks! That worked! Now, all I have to do is be able to make playlists, and I'm set!

  • Anonymous Aug 26, 2008

    cannot remove songs off my sandisk sansa rhapsody

  • Anonymous Nov 23, 2008

    i need help on that to

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I have had this problem for some time now and finally got through to tech support for Sansa and now have the solution:Worked for both 230 and 240.
Take out the battery in the Sansa player; Put on lock on back side of Sansa player; Connect Sansa to the computer, Once computer recognizes device cancel out of that media program; Go to my computer on desk top; Right click on recognized Sansa device; Click format; Click ok to delete files.

Posted on Dec 24, 2008

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I can't delete my music on the Sansa. But I don't want to delete all the songs. The cd is installed & the player works well but I need to change the music.

Posted on Mar 25, 2010

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Y8t

Posted on Mar 03, 2008

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I was just pulling my hair out with the same problem - I got frustrated. I copied the visible contents of the Sansa to my computer and then I just reformatted the Sansa. I recreated empty folders on the Sansa, just in case they were needed, but I don't think they are. I think the unit can create folders. Anyway, I got rid of the invisible file problem and the Sansa is taking and using new files just fine.

Posted on Jan 30, 2008

Odds are windows decided to hide these files to protect you from deleting something important. Try right clicking the drive icon go to properties and select show hidden files. Or if that doesn't work go into the file manager and select show hidden files. I can't remember exactly where its at but I have done it before.

Posted on Jan 15, 2008

Same problem. please help.

Posted on Jan 14, 2008

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Posted on Jan 02, 2017

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Can't find clip in my computer


This is and excerpt from "EphMusicFan" on the Real player forum. Original link is also below.

" The following steps finally fixed everything for me. While it may seem long, it only takes about 15 minutes and should fix everything.

If you run windows XP don't have Windows Media Player 11 installed, download and install it here,
http://www.microsoft.com/windows/windowsmedia/player/download/download.aspx

Run Windows Update, and install all high priority and optional updates related to Windows Media Player or device synchronization.
On XP, the updates include:
Update for Windows Media Format 11 SDK for Windows XP (KB929399)
Security Update for Windows Media Player 11 for Windows XP (KB936782)
Update for Windows Media Player 11 for Windows XP (KB939683)
Security Update for Windows XP with Windows Media Format Runtime 9.5 and 11 (KB941569)

Open Rhapsody
From 'My Account' menu select de-authorize computer
Close Rhapsody

To delete the mcs.rma file:

1. Close RealPlayer/Rhapsody
2. Click the Windows Start button. Then click Run.
3. Type %windir%\system32\ and click OK.
4. Find the mcs.rma file.
5. Right-click mcs.rma and select Delete.
6. Close the window.

To delete the basi3260.dll file:

1. Open the My Computer icon on your desktop.
2. Open the C: drive (usually Local Disk (C:\)).
3. Open the Program Files folder.
4. Open the Common Files folder.
5. Open the Real folder.
6. Open the Plugins folder.
7. Find the basi3260.dll file.
8. Right-click basi3260.dll and select Delete.
9. Close the window.
10. Restart your computer.


on sansa Clip itself, disconnected from computer, go to settings, then choose format

Make sure Rhapsody, Windows Media Player, and all other media programs are closed

download firmware
http://forums.sandisk.com/sansa/board/message?board.id=clip&thread.id=2946 (make sure you get 'Americas' firmware version)
unzip firmware file
connect to computer
drag firmware file onto sansa Clip icon in Windows explorer
wait to finish all copying (Sansa Clip screen will say connected, not writing or reading)

disconect
firmware updates on device, then it shuts off automatically
turn it back on
reformat from device (settings menu, format)
put in msc (under USB mode on settings menu)

reconect
open sansa Clip E:/ in Windows explorer, delete all files (should be 6-8 folders and files in top level directory of Clip)
reformat from windows explorer (right click, format, (FAT file system, NOT FAT32))

disconect
put in mtp (under USB mode on settings menu)

Open Rhapsody
It will run through quick setup again, due to files deleted before.
'Reathorize Computer' (under 'My Account' menu)
"Update Track Licenses' (same menu)

connect to computer
wait for Rhapsody to fully load clip (may take 30 seconds)
reformat from rhapsody (right click on sansa clip icon in rhapsody, select reformat)
hold down control and shift buttons at same time, right click on sansa clip icon in Rhapsody, select 'reset secure clock'
right click on sansa clip icon in rhapsody, select authorize device
wait while sansa clip updates (wait for screen of device to say 'connected' for a while, rather than writing or reading)

disconect

reconnect
wait a while updates finish

disconect
verify acount, and dates on device, under setting menu, account
should say renewed (with today's date) expires a date 30 days later.


download one new track from rhapsody you never have downloaded before

reconect
transfer that one track to clip
wait for all updates to finish

disconect
verify account, dates on device, check that the track plays properly"

Hope that helps.

http://real.lithium.com/real/board/message?board.id=InstallingRhapsody&thread.id=26724

Feb 05, 2009 | SanDisk Sansa Clip MP3 Player

5 Answers

Deleting music off of my sansa E250r!!HLP ME


If you originally used rhapsody (or began in Rhapsody mode) , you have to use rhapsody to remove the songs. If that doesn't work, you can manually open the music folder by enabling "hidden folders" under "tools" -> "folder options..." -> click the "view" tab -> scroll and check "show hidden files and folders". Then go to My Computer -> Sansa e250 -> "system" -> "music" -> then delete the songs. I don't know the effects of using this method, so use it at your own risk.

Btw, Real Player should do fine as well.

Dec 22, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa e250


Just view the folders with explorer and delete them, i've never had this problem, but im sure this will work

good luck

Dec 20, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Restoring factory Sandisk Sansa e250R settings...


you might want to try right clicking on your mp3 icon while in rhapsody and clicking format device...

Dec 08, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

4 GB micro sd and the Sandisk Sansa e250R...


If the 4gb micro SD is a high capacity SD (it will say micro SDHC on it) your player may not be able to read SDHC cards, my sansa can't because it's the 'older version' it will read 2gb and below micro SD cards though (it sucked when I found out because I had just bought a 6gb micro SDHC)

Nov 22, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Used memory i never used


With most MP3 players, some of the memory is used for system files and software. Just delete all the things you done use (i.e. pictures, playlists, Rhapsody Channels) and whatever space you have free is what you have to work with.

If you want more memory, I highly suggest a microSD card

Aug 12, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Help


Hi tater. Hmmm. The product category you selected is for a Standard E260. But if your player is an E250R (Rhapsody player), here's a set of procedures that might help you. Deleting songs from your E250R can be done in 2 ways: By using Windows Media Player 10 or 11, or by browsing the player through Windows Explorer. Before you delete files, though, it's important to know that your player comes in 2 modes: "Rhapsody" and "PlaysForSure". The reason why is that music files saved in one mode would not be seen in the other mode, and vice versa. Therefore, if you can't find the music files in your player, switch to the other mode. Here's how to do it: Use the "Menu" button to navigate the player as follows: Menu > Settings > Mode > This will give you the option of: "Rhapsody" and "PlaysForSure". Here's how to delete your songs: (1) By Using WIndows Media Player: > Plug your Sansa to your computer and open your Windows Media Player. > If your Windows Media Player is version 10, then click on the "Sync" tab and you should see your player ("E250R") on the right pane along with its folders, named "Data" and "Media" or "Music". Expand the "Media" folder and you'll see the "Music" folder containing your songs. Right-click on a song and select "Remove" to delete them. > If your Windows Media Player is version 11, then either click on the "Sync" or "Library" tab and you'll see your player listed on the left pane. The music files will be displayed on the center window. Right-click on a song and select "Delete" to delete the songs. (2) By browsing the player in Windows Explorer Note: the folders containing the music files on your player are "Hidden" and you would need to set your Windows Explorer to show "Hidden Files and Folders". Open your Explorer, select "Tools" on the top menu, select "Folder Options", select the "View" tab and enable the "Show Hidden Files and Folders" radio button. > Plug your Sansa to your computer and open your Windows Explorer > If your player is in "PlaysForSure" mode, then your player will be recognized as a "Portable Media Device". Double left-click on your Sansa E250R and you'll see 2 sub-folders named "Data" and "Media". Open the "Media" folder and you'll find sub-folders normally named after the Artist. Your songs are located on those Artist folders. Delete them by using the keyboard "Delete" key or right-click the file and select "Delete" > If your player is in "Rhapsody" mode, then your player will be recognized as a "Removable Drive" with a drive letter. Double left-click on your Sansa E250R and you'll see the following sub-folders: "Albums", "Music", "Photo", "Pictures", "Playlist", etc. Your songs can be found in the "Music" sub-folder. Delete them by using the keyboard "Delete" key or right-click the file and select "Delete" I hope this procedure helps. A bit lengthy but, hey, it worked for me (lol).

Apr 27, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

I can not get the song off that came with the mp3 player. help!!!


It might be a glitch and I had my Sandisc Sansa e250R mp3 player for a very short time but I think if you delete the Rhapsody Channels with the player instead of the computer it might work. Hope it works

Jan 03, 2007 | SanDisk Sansa m240 MP3 Player

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