Question about Philips CD6452B/37 Twin Cordless Phone

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Audioline cordless phone

Base station, answering machine, speaker phone working fine.
Handset not connecting to system. Charging light & talk light flashing together. Need insrtuction manual to work through basic trouble shooting.
(instructions packed away somewhere very safe I am told)

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Re: audioline cordless phone

Answering machine not working on the base station

Posted on May 12, 2008

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The KX-TGA101 isn't an answering machine. It's a handset to be used with a base station. If the base station has an answering machine, please refer to its documentation. If you have a separate answering machine connected, refer to its documentation. If you're subscribed to a voicemail system provided by your telephone service provider, contact them for instructions on using their system.

If you require further assistance, please specify the answering machine or system.

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With vtech phone (many times) a beeping handset indicates a low battery or an inability to connect to base station. check to make sure the battery is connected correctly and that the phone is setting in its docking station correctly. (remover and obstructions that would prevent correct charging) If this fails go to your local store that sells batteries for cordless phones and purchase to correct type.

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try connecting both phones via the base that is working and see if they recognize each other. Let me know if that works.

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Have you tried unplugging your base station and all the handsets?

Sometimes the base station, where the power and the telephone line plugs into needs a reset. Just like a computer sometimes it needs a reboot.

If problem presists, take a regular analog phone and plug it in to the same jack as the cordless phone bas station, and see if it is a cable issue/ telephone company issue.

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Another tip is to remove the battery from the handset for at least 5 seconds. You might want to get a voltage meter and check the voltage on that new battery - maybe it isn't charging properly.

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Answering machine replay is garbled

Your handset battery will have no effect on the answering machine audio, providing your regular audio is fine (its fine when you make a phone call right?), I will assume yes. I have seen this problem in these models, and your problem lies in your base station, and the only fix you can attempt is to go into base programming and delete as much as you can out of the memory, greetings, old messages, etc.. Power down, then power back up again. Call in and leave a message. See if it sounds better through the handset or the speaker on the base when you play it back. If its garbled both ways (reviewing through the handset or on the speaker base) , then your problem is in your base memory. If it is just garbled on your handset, then it may be a radio module problem with the base, either way it probably needs to go in for repair. I don't know if Panasonic still repairs that model, but if you google Panasonic cordless telephone repair, you will find someone. Good Luck, CG

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With a little searching I was not able to confirm this phone could handle more than one cordless handset. Are you replacing a defective handset or trying to add a second. If adding, do you know if it can handle the second unit (is it advertised on the box, in the user guide, etc?) If replacing, you most likely have to de-register the old handset on the base unit before you can register a new one. If you are adding, try de-registering the working handset anyway and registering the new one. If the new one registers and you cannot re-register the once working phone you will know either the system cannot handle two phones or (if the new one will not register but you can again re-register the original) that the new handset has a problem and should be returned.

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