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Did it show up in Device Manager as an unknown, or non-working device? If so, it should be noticeable because that category will be opened and the device will have a red x, ! or other identifier.
The driver for the device can be changed under Properties, Driver tab.
what can it be lets make a list. first off Toshiba/samsung TSST when bankrupt in 2016 so no drivers now from them. HP does not support this PC now, ended long ago. MS XP is a dead OS, and does not send you drivers for this XP, MS shut the drivers services off called PnP. 1: XP is infected, as all are now. 2: the drive is bad. as many are now this old 3: the driver is missing or wrong own or it is infected. 4: the XP, DVD filters are wrong in the registry, google that, see 1 millions hits, all the same.
5: your unstated BURN app is infected or corrupted. try imgburn (free)
6: bad media DVD-R? your drive is lightscribe version , my guess is yours is OK.
7 burn at a slower speed?, use image burn your spec is here. 8x
8x maximum write speed (DVD±R)! * 2.4x maximum write speed (DL DVD+R) * 4x maximum rewrite speed (DVD+RW) * 24x maximum write speed (CD-R) * 10x maximum rewrite speed (CD-RW) * 24x maximum read speed (CD)
8: the unstated file is too big. ? but if it really is 2.7GB then it is not.
Go to http://pcsupport.about.com/od/driverssupport/ht/upperfilters-lowerfilters.htm for the solution. I had a similar problem (Code 39) with my optical drives and Windows 7 64-bit. This solution corrected it.
Try uninstalling the device using device manager. Shutdown computer and restart. If the problem persists then you have a faulty DVD/CD drive.
Go to My Computer and right click, select the Device Manager, search for the drive on the right side. Right click and choose Uninstall. then restart. Hope this helps.
-This is the BEST SOLUTION for your problem
-go to this website http://support.microsoft.com/kb/314060
-download and run the FixIT found at the middle part of the webpage
I also have the TSST cd/dvd with the same problem but I just realized that is a comflict between all these programs I have installed (Windows Media Player, Sonic and Roxio Easy Creator 6). WMP will not even show it, then I went to Roxio audio central an it worked perfectly. I tried to change the default back to WMP but it wont take it. I believe this happens because Roxio was the last I installed and took control of the sound. Hope this help. I will be uninstalling my WMP and installing it again so that I can keep it as my first choice.
my tsst corp cdw/dvd ts-h492a is not reading any dvd's how do i fix this problem without having to spend $29.99 for another program? where can i download the drivers for this drive?
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