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Washing machine usually have different wash cycles you can chose from. The washing machine should go into a spin mode to get most of the water out of the cloths at the end of the wash cycle. You might try another wash cycle on the washer and see if the washer goes into spin mode and gets most of the water out. If it goes into spin mode on one cycle and not another my experience has been it is the timer which is part of the switch where you chose which wash cycle you want.. My experience is only working on my washers and driers of the last 40 years. I have washed cloths with what ever cycle worked till I could change timer.
Its the wash or rinse cycle that is tieing the clothes in knots not the spin cycle. Try putting less shirts in. It happens because of the agitation during the wash. Or pin the sleeves together.
First you need to open the cabinet and remove the boot from the tub to the pump and clear the filter. Try that then run a cycle and post back the results.
I have had my Cabrio washer a little over a year. No it isn't suppose to do that. There is a setting for spinning high medium and low spin. Maybe you can change the spin setting manually. See if that works The washer is computer operated so the spinning cycle must be out on your normal cycle. I did myself a favor and I keep all clothes on towels and sheets. I set the temp for the water on what I would like manually. The washer fills up with more water and seems to clean the clothes better and My washer does the same thing from time to time about not spinning. Just remember you can set all wash manually with water temp and spin cycle. Is your washer still under warrenty?
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