Question about HP 5510 4-in-one Printer

1 Answer

Copier leaves an ink line down the front of the document when fed through the unit.

There is no ink line when copy placed face down and scanned to copy.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 417 Answers
Re: Copier leaves an ink line down the front of the...

Hi there if the line appears when you use the document feeder then there is usually either Correction fluid or pen ink on the small piece of glass to the left of the main glass when you open the lid you can easily clean this by wiping the glass with windowlene or some sort of glass cleaner and this will get rid of your problem.

If the line appears when coping from the glass then the printout from the computer will be the same and that usually means that the print heads need cleaning. Take them out and using a soft cloth wipe the print heads clean from any dried toner.

Hope this help you
Thanks J

Posted on Jan 13, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

When we feed documents through the document feeder the copies come out blurred. We do not have that problem when we place the documents directly on the glass plate.

When paper is fed through the document feeder it scans the whole page on a little strip of glass about an inch wide and about 12 inches long. That strip has dirt on it that needs cleaned off. Lay the bad copy on the glass (face up) and you can line it up with that little glass and see where the lines match up. Clean that little glass with alcohol or glass cleaner and it will be fixed :)

Mar 31, 2015 | Printers & Copiers

1 Answer

Why is my Sharp MX-M263N copier creating black lines on documents?

Check out my video for helping this issue. I'm not sure if it pertains to your model, but it may be of use to you.

How To Remove Lines from copies prints on Sharp copier

Jul 30, 2014 | Sharp MX-M623N Black Toner Cartridge...

1 Answer

Copier leaves a black line when printing through the top paper feeder. Ok coping from the flatbed

When copying from the feeder the page is fed across a fixed point at the head of the flatbed. Any dirt etc on the glass at this point can present as a dark line running vertically down the printed page. When copying from the flatbed, the scan head is moved down the page so any dirt on the glass will only appear as specs. Try cleaning the glass, especially at the head of the flatbed where the feeder is loading the page to be copied.

Jan 12, 2014 | Printers & Copiers

1 Answer

Ricoh MP 2500 copied documents have a line across top of page when fed into document feeder when document is scanned the line appears on the scanned version as well. line does not appear on...

Clean the scanner strip glass. This is the thinner strip of glass that runs from front to back right next to the large glass. This glass is only used when scanning/copying using the document feeder. The line you are seeing is because something has become stuck to the glass so when the documents are fed over the strip of glass, the scanner reads the stationary spot of debris as a solid line. Clean the glass very well using a cloth and some glass cleaner. I have seen something get under the glass as well but this is very rare. Rest assured tho that the line is being caused by something on this strip of glass.
Good Luck and Thank You for using Fixya.

Nov 21, 2010 | Printers & Copiers

1 Answer

On a scanned document there is a line down the right hand side as if there is a mark on the paper. This is not the case and is only showing on the scanned document. How do I rectify this?

This line is being caused by something stuck to your scanner glass. It simply needs to be cleaned. The scanner glass is going to be located in 1 of 2 places. Most common is location is just to the left side of the large scanner glass. So lift up your document feeder and look at the large glass where you may sometimes place an original to be scanned or copied. Now look just to the left of that glass. Do you see a much thinner "strip" of glass? If so then clean this strip glass with a soft cloth and a bit of glass cleaner or water. If there is no strip glass located here then it will be located inside of the feeder area where you documents are fed in to be scanned. These feeder units usually just pop open. If your documents go in face up the the strip glass will be on the upper portion. More common is the face down feeding which means the glass will be on the bottom. Sometimes a flashlight is handy here. Just open up the feeder unit and look for a thin strip of glass that runs from the front towards the back. It is about 1 inch wide. Once you locate it just clean it as mentioned above. Close everything back up and give it a try.
Eccentially what is happening here is that something has gotten stuck to the glass and since when scanning, the documents are "dragged" past this glass, anything that is stuck or stationary on the glass is read as a solid line.
Good Luck and Thank You for using Fixya.

Nov 09, 2010 | OKI Electric Industry C3520 Laser Printer

1 Answer

Fax documents face up or face down

Fax documents should be placed as you would any document to be copied or scanned. Face down for manually placed documents. If you have an Automatic Document Feeder, the pages go face up.

I hope this helps.

Cindy Wells

May 03, 2010 | Canon PIXMA iP4000 InkJet Photo Printer

2 Answers

Brother MFC-7820N Printer--vertical lines

You need to clean the scanner glass. Also known as the strip glass. It is a 1 inch wide strip of glass that runs from the front to the back. Your documents pass over this glass when they are scanned. Some of the wax crayon probably smeared off onto the glass and now when you scan the scanner sees these marks as stationary and thus records them as solid lines. Just look into the scanner section where your documents are fed in or depending on model, some are just to the left of the large original glass.
Good Luck and thank you for using Fixya.

Feb 25, 2010 | Brother MFC-7820N Printer

1 Answer

When the Automatic Document Feeder (ADF) to copy I

There are two scan modes when copies are made.When you make copies through ADF you originals go past small **** glass located to the left of the main exposure glass.Any small mark on this **** glass( correction fluid mark,ink mark,small scratch,dust particle and so on)will show as a line on your copy.So to get rid of these vertical lines on your copies you need to clean this small exposure glass.

Oct 04, 2009 | Epson Stylus CX9400Fax InkJet Photo...

5 Answers

Vertical line appears in scans using the ADF, but not with copies

happened to me after i fed a page with not-too-hard whiteout on it. the feeder makes the page run through a different piece of glass and i just had to clean it.

Aug 18, 2009 | Brother MFC 7840W Printer

2 Answers


if using the feeder probably face up as it will likely pull the document in and invert it to lay face down on the scanning glass.

if you lift up the feeder (like lifting the top of a copy machine), then it would be face down on the glass.

there should be an image on the feeder illustrating how the document should be placed - if it looks like a page with lines on it with a bent corner then it is face up.

Apr 22, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

Not finding what you are looking for?
HP 5510 4-in-one Printer Logo

123 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts


Level 3 Expert

94113 Answers


Level 3 Expert

7983 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides