Question about HP 5510 4-in-one Printer

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Copier leaves an ink line down the front of the document when fed through the unit.

There is no ink line when copy placed face down and scanned to copy.

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  • karence Jan 13, 2008

    J
    Thanks for your advice..... I can't seem to find the glass you are talking about. I've cleaned the glass under the lid where I put copies on the glass, but don't think that is the problem. Thanks again for trying and let me know if you have any more ideas.
    Karen

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Hi there if the line appears when you use the document feeder then there is usually either Correction fluid or pen ink on the small piece of glass to the left of the main glass when you open the lid you can easily clean this by wiping the glass with windowlene or some sort of glass cleaner and this will get rid of your problem.

If the line appears when coping from the glass then the printout from the computer will be the same and that usually means that the print heads need cleaning. Take them out and using a soft cloth wipe the print heads clean from any dried toner.

Hope this help you
Thanks J

Posted on Jan 13, 2008

  • Jason Collin
    Jason Collin Jan 14, 2008

    If the glass is not to the left hand side open the document feeder as you would to remove a jam and there should be a thin glass receiver there clean this.



    If not let me know and I'll check the manual



    Thanks J

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