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L7580 Fax problem

Is this the best HP can do? After reloading the 8.0 software 3 times I finally got my fax to work except, I offers me no option for a fax page. I am running XP home.


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Re: L7580 Fax problem

I had the same problem loading the 8.0 software. No fax cover page. HP tech support told me to reload my old software. Great, thanks HP for that great advice.


Posted on Jan 23, 2008

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I have a Lexmark mode lX3550. What do I have to do to make it fax?

Make sure: • The printer is connected to a computer that is equipped with a fax modem. • The computer is connected to a working phone line. • Both the printer and the computer are turned on. • The Lexmark Fax Software is installed on your computer.
Sending a fax using the software You can scan a document to the computer and then fax it to someone using the software. 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Lexmark Imaging Studio icon. 3 From the left pane of the Welcome screen, click Fax. 4 Select the Document option. 5 Click Start. 6 Enter the recipient information, and then click Next. Note: A fax number can include up to 64 numbers, commas, periods, and/or these symbols: * # + - ( ). 7 Enter the cover page information, and then click Next. 8 If there are any additional documents that you want to send with your fax, add these now, and then click Next. 9 To send your fax: • Immediately-Select the Send now option. • At a scheduled time: a Select the "Delay sending until" option. b Set a time and date. 10 If you want a paper copy of your fax, select Print a copy of your fax. 11 Click Send.

Aug 11, 2011 | Lexmark X3550 All-In-One Printer

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I keep getting error message 388 whenever I fax to any number. I have been able to receive faxes. My all in one is an HP officejet pro L7580

Hi there,

You probably need to run the fax test to check if the fax mechanism is working fine.

Click on Setup Button ( ranch like symbol ) on the printer front panel.
Scroll down till you find Tools ( press ok )
Check for Run Fax Test ( Press OK )
It will print the test results and everything should pass.

To solve your fax issue, follow the steps below.

Click on Setup Button
Check for Advanced Fax Setup ( or Basic Fax Setup ) - Press OK
Look for ECM ( Error correction mode ) - Press OK
Turn the ECM OFF

Try to send fax. It Should work.


* Please rate this solution with Thumbs up and Testimony to help us improve providing support

May 16, 2011 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Is there a way to pull a fax log for the past year?

Press Setup>Print Report>Fax Log

Do this from the printer itself. The software on the PC shows an empty log, but the printer has the information you are looking for.

Dec 16, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Change sender name on fax

if you are working from a windows pc open solution center, go to settings then to fax settings, from there go to fax set up wizard... that way you can also double check that the rest of the settings are the same as they should be but the set up wizard allows you to also make sure that the header is set up correctly as well as the the number and rings to answer as well name and the set up for line.

Apr 27, 2010 | HP OfficeJet Pro L7580 InkJet Printer

1 Answer

Fax will only fax off glass. will not take

Isn't there a small electrical cable connecting the ADF (Automatic Document Feeder) to the rest of the machine? It is loose or disconnected.

Sep 25, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Not printing a fax confirmation sheet on send.

when i fax there is no confirmation sheet that!!!!

Jul 31, 2008 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Getting error when trying to fax or scan

The L7580 is not meant to be set up as a scanning device on a network. This unit can only function properly as a USB connected device to have all the features work. Also, for the software to install with out problems, all other All in One software fro previous HP printers need to be removed. Once we did that and did clean install using USB only then did it work.

Mar 03, 2008 | HP OfficeJet Pro L7580 Color All-in-One...

1 Answer

Will not grab documents


try this...

> unplug the power chord while the printer is turned on
> press and hold the # and 3 button on the printer at the same time and while holding it, insert the power chord.
> a semifull reset would be done
> after that try to fax.

thanks and regards

Feb 26, 2008 | HP Officejet Pro L7580 All-In-One InkJet...

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