Question about HP OfficeJet 7410 All-In-One InkJet Printer
I placed a document in the glass surface to make a simply copy,I press the copy button and the printer ask to load original in document feeder.I don't want to use the feeder that's why I placed the document in the glass surface. Is there a way to bypass the document feeder to use the glass surface?
This has a happy ending. But first, the obligatory narrative:
The HP site has advice on how to deal with a document feeder that doesn't detect your document. It doesn't talk about the opposite problem, which is what molecular is describing. I had the identical problem yesterday. I'd place the original on the glass and it kept demanding that I put the original in the feeder. So I got into a chat session with the HP technician. Her advice, (based on the possibility that a power surge had created the problem) unplug from everything, restart, and retry. The problem persisted. I told her so. She broke the connection. Nice.
So here is how I fixed it. Using the Setup button>Tools>3. Restore factory defaults, I returned the device to its factory settings. I put the original on the glass and it made the copy without a problem.
Here is a pure speculation. There are at least two ways to enter settings related to two-sided copying. I had used one to enter the settings (two-sided original to two-sided copy, as it happens) and later tried to use another button to change those settings. I noticed the 2-sided settings did not change. I believe the feeder is the default for two-sided copying. So when the system failed to clear the settings, it failed to clear the default. Once I returned all settings to the factory originals, the problem disappeared.
Posted on Mar 14, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Apr 16, 2013 | Dell 3115CN
Dec 09, 2011 | Konica Minolta Bizhub c203 Copier
Mar 29, 2010 | HP Officejet J3680 Multifunction Printer...
Nov 25, 2009 | Epson Stylus CX4600 All-In-One InkJet...
Aug 18, 2009 | Brother MFC 7840W Printer
Aug 09, 2009 | HP Officejet 6310 All-In-One InkJet...
Apr 22, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...
Feb 24, 2009 | Canon ImageClass D880 Copier
Aug 13, 2008 | HP OfficeJet 6210 All-In-One InkJet...
Mar 28, 2008 | Sharp AL-1642CS Copier
1,175 people viewed this question
Usually answered in minutes!