Question about Dell Dimension™ B110 PC Desktop

2 Answers

DELL MASTER RESET?????

I need help, my Dell dimension b110 with Windows XP home edition, keeps getting the blue screen that says UNMOUNTABLE_BOOT_VOLUME and everytime i try alternate boots, it goes right to the blue screen. i don't have any Windows xp discs either, windows came with the pc when i got it in 2005
please help!!!! if i need to master reset it somehow, tell me too thks

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  • samandrosh Apr 28, 2009

    I keep getting this blue screen that says "A problem has been detected and windows has been shut down to prevent damage to your computer. UNMOUNTABLE_BOOT_VOLUME. If this is the first time you've seen this screen, restart your computer. If this screen appears again follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F* to select Advance Startup options, and then select safe mode. Technical information: *** STOP: 0x000000ED (ox81351738, 0xc000009c, 0x00000000,0x00000000)

    Please help my computer keeps going to this screen and will not go to Windows XP I do not know what to do at this point. I am currently using my laptop till I can get this issue resolved. Thanks so much Sammy

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2 Answers

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  • Master
  • 6,966 Answers

Hi,

Based on your post/description, you have three (3) concerns:
1. "master reset" - if you are ferring to the BIOS/CMOS, normally this would require that you open your PC and on the motherboard, temporarily move the jumper from 1-2 of Jumper PSWD to 2-3 and then back again after a minute or so. Alternately, a reset can also be done by removing the internal motherboard Lithium battery for a couple of minutes.

2. "UNMOUNTABLE_BOOT_VOLUME" - refers to a hard disk problem which can either be: a. defective/missing partition; b. corrupt format/files/OS; and/or c. defective hardware/HD.

3. "blue screen" - normally displays when Windows is booting and is indicative of either: a. defective memory and/or its contacts are dirty; b. corrupt/inappropriate video drivers, defective video card and/or its contacts are dirty; c. corrupt drivers/software/applications; and/or d. corrupted/defective hard disk.

Corrective procedures would require any or a combination of:
A. Determine if your HD is still functional by temporarily installing it in a 2nd PC. This will also allow you to backup your important files if the HD is still accessible;
B. Repartition, reformat, reinstall your OS. You need to borrow an OEM XP Home installer CD and use the MS Windows key in the sticker at the side or back of your Dell Dimension B110;
C. Clean contacts or replace if determined defective the memory and/or video card.

If you were successful in repartition, reformat, reinstall your OS, you also need to re-install the drivers which may be downloaded from here. Additionally, manuals and other related information are available here.

Hope this be of help/idea. Pls post back should you need additional information.

Good luck and kind regards.

Posted on Jan 13, 2008

  • Louie  Role
    Louie Role Jan 13, 2008

    for tom19511,

    Sorry tom, did not know you posted already while I was composing my reply.

    Cheers.

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  • Master
  • 1,601 Answers

When booting up to Win XP you may get a error that reads "Unmountable Boot Volume". This is probably because your boot.ini file is messed up.

You should be able to restore your windows installation.

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&l=en&s=gen&docid=35F157CB59994ED7E040A68F5B2813E3&journalid=4391620012FE791FE040A68F73281D77&Query=dW5tb3VudGFibGU=&SystemID=DIM_CEL_1100&ServiceTag=&contenttype=-1&os=-1&component=-1&lang=-1&doclang=en&toggle=false

Posted on Jan 13, 2008

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